Pittsfield, MA · 100 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Pittsfield's top-rated skilled nursing communities.
Est. $12,340–$15,380/mo
View full evaluation →Skilled NursingCMS verified
Mount Carmel Care Center
320 Pittsfield Road, Lenox, MA 01240 · Berkshire County
Winner of the 2018 & 2019 Best of the Berkshires Award, Mount Carmel’s skilled nursing community provides exceptional care in a warm, homelike environment.
57
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 86% full (60 of 69 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Lenox
Mount Carmel Care Center is a non-profit skilled nursing facility in Lenox, MA, with 69 certified beds and an average of about 60 residents per day. It operates as part of the Carmelite Sisters for the Aged and Infirmed network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 2/5 on quality measures.
Staff provide about 4.22 total nurse hours per resident each day (0.74 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 74.5%, higher than the ~52% national average. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey, and 1 federal fine totaling $46,410 in the recent record.
Strengths
- ✓Above-average nurse staffing (4.22 hrs/resident/day)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •High staff turnover (74.5%)
- •$46,410 in federal fines
Best for: Families weighing a dependable, mid-rated skilled nursing option in Lenox, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 69
- Avg. residents/day
- 60
- Ownership
- Non profit - Church related
- Part of a chain
- Carmelite Sisters for the Aged and Infirmed
- Continuing care
- No
- CMS provider #
- 225581
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,340–$15,380/mo (median $13,490) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Pittsfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.22
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.74
- National avg ≈ 0.75
- Nursing staff turnover
- 74.5%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 6
- Federal fines
- 1 ($46,410)
- Total penalties
- 1
- Last standard survey
- 2025-04-23
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (22 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-04-23Severity D — potential for harmResident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
2025-04-23Severity D — potential for harmResident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2025-04-23Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-04-23Severity D — potential for harmQuality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
2025-04-23Severity D — potential for harmNursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
2025-04-23Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-04-10Severity G — actual harmQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-04-10Severity F — potential for harmNursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-04-10 | Fine | $46,410 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ Library
Location
320 Pittsfield Road, Lenox, MA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Mount Carmel Care Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Mount Carmel Care Center
How much does Mount Carmel Care Center cost?
Mount Carmel Care Center does not publish exact rates. Comparable skilled nursing in the Lenox, MA area typically runs $12,340–$15,380 per month (median $13,490, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Mount Carmel Care Center's Medicare rating?
Medicare (CMS) rates Mount Carmel Care Center 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Mount Carmel Care Center?
Staff provide about 4.22 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 74.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Mount Carmel Care Center?
Mount Carmel Care Center has 22 health citations on its recent federal inspection record (last standard survey: 2025-04-23). The full citation-by-citation detail, with severity levels, is published on this page.
Does Mount Carmel Care Center have availability?
Typically 86% full (60 of 69 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Mount Carmel Care Center offer?
Mount Carmel Care Center in Lenox, MA offers skilled nursing and is licensed for 69 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Pittsfield.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Mount Carmel Care Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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