Skilled NursingCMS verified

Monroe Community Hospital

435 East Henrietta Road, Rochester, NY 14620 · Monroe County

Monroe Community Hospital (MCH) is a fully certified residential health care facility specializing in the long-term care for individuals with complex medical needs requiring advanced nursing support. We provide comprehensive, patient-centered care in a modern skilled nursing environment to residents of all ages, inclu…

1.0CMS overall rating(585) 760-6500 Visit website ↗

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Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 68% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Monroe Community Hospital is a government-owned skilled nursing facility in Rochester, NY, with 566 certified beds and an average of about 386 residents per day.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 4.10 total nurse hours per resident each day (0.51 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey, and 2 federal fines totaling $94,936 in the recent record.

Strengths

✓Above-average nurse staffing (4.10 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•$94,936 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Rochester options — our advisors can help you compare.

At a glance

Certified beds: 566
Avg. residents/day: 386
Ownership: Government - County
Part of a chain: Independent
Continuing care: No
CMS provider #: 335197

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,580–$15,390/mo (median $13,620)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Monroe Community Hospital →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.10; National avg ≈ 3.9
RN hrs / resident / day: 0.51; National avg ≈ 0.75
Nursing staff turnover: 45%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 6
Federal fines: 2 ($94,936)
Total penalties: 2
Last standard survey: 2024-12-20
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (11 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-10-24Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-10-24Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-09-12Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-12-20Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-12-20Severity D — potential for harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-12-20Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2023-09-18Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-05-01Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-09-12	Fine	$8,788
2025-09-12	Fine	$86,148

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Library
✓ Studio apartments

Location

435 East Henrietta Road, Rochester, NY

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

54 reviews →

Verified family reviews

No verified family reviews yet for Monroe Community Hospital.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Monroe Community Hospital

How much does Monroe Community Hospital cost?

Monroe Community Hospital does not publish exact rates. Comparable skilled nursing in the Rochester, NY area typically runs $12,580–$15,390 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Monroe Community Hospital's Medicare rating?

Medicare (CMS) rates Monroe Community Hospital 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Monroe Community Hospital?

Staff provide about 4.10 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Monroe Community Hospital?

Monroe Community Hospital has 11 health citations on its recent federal inspection record (last standard survey: 2024-12-20). The full citation-by-citation detail, with severity levels, is published on this page.

Does Monroe Community Hospital have availability?

Typically 68% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Monroe Community Hospital offer?

Monroe Community Hospital in Rochester, NY offers skilled nursing and is licensed for 566 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

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Your next steps — this week

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2
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3
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