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Skilled NursingCMS verified

Mercy Hospital Skilled Nursing Facility

55 Melroy Avenue, Lackawanna, NY 14218 · Erie County

5.0CMS overall rating(716) 819-5300Visit website ↗
91
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Mercy Hospital Skilled Nursing Facility photo 1Mercy Hospital Skilled Nursing Facility photo 2Mercy Hospital Skilled Nursing Facility photo 3Mercy Hospital Skilled Nursing Facility photo 4Mercy Hospital Skilled Nursing Facility photo 5Mercy Hospital Skilled Nursing Facility photo 6Mercy Hospital Skilled Nursing Facility photo 7

Photos via google places, facility website.

Availability outlookVery limited availability

Typically 98% full (82 of 84 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Lackawanna's top-rated skilled nursing communities

Mercy Hospital Skilled Nursing Facility is a non-profit skilled nursing facility in Lackawanna, NY, with 84 certified beds and an average of about 82 residents per day.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 4.70 total nurse hours per resident each day (0.58 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45.1%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (4.70 hrs/resident/day)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Lackawanna for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
84
Avg. residents/day
82
Ownership
Non profit - Corporation
Part of a chain
Independent
Continuing care
No
CMS provider #
335308

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$12,420–$15,200/mo (median $13,450)Local market estimate

2024–2026 published survey medians, state median adjusted to local Buffalo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Mercy Hospital Skilled Nursing Facility

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.70
National avg ≈ 3.9
RN hrs / resident / day
0.58
National avg ≈ 0.75
Nursing staff turnover
45.1%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
3
Federal fines
None on record
Total penalties
0
Last standard survey
2025-07-24
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (4 citations on record — showing the latest 4). Every nursing home is inspected roughly once a year; most receive some citations.

2025-07-24Severity E — potential for harmQuality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed …

2025-07-24Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2025-07-24Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2022-07-29Severity D — potential for harmPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Restaurant-style dining
  • Housekeeping & laundry
  • Daily activities & events
  • Library
  • Private rooms available
  • 24/7 staff

Location

55 Melroy Avenue, Lackawanna, NY

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Mercy Hospital Skilled Nursing Facility.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Mercy Hospital Skilled Nursing Facility

How much does Mercy Hospital Skilled Nursing Facility cost?

Mercy Hospital Skilled Nursing Facility does not publish exact rates. Comparable skilled nursing in the Lackawanna, NY area typically runs $12,420–$15,200 per month (median $13,450, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Mercy Hospital Skilled Nursing Facility's Medicare rating?

Medicare (CMS) rates Mercy Hospital Skilled Nursing Facility 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Mercy Hospital Skilled Nursing Facility?

Staff provide about 4.70 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Mercy Hospital Skilled Nursing Facility?

Mercy Hospital Skilled Nursing Facility has 4 health citations on its recent federal inspection record (last standard survey: 2025-07-24). The full citation-by-citation detail, with severity levels, is published on this page.

Does Mercy Hospital Skilled Nursing Facility have availability?

Typically 98% full (82 of 84 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Mercy Hospital Skilled Nursing Facility offer?

Mercy Hospital Skilled Nursing Facility in Lackawanna, NY offers skilled nursing and is licensed for 84 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Buffalo.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Mercy Hospital Skilled Nursing Facility — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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