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Skilled NursingCMS verified

Mercy Health Services

2727 W Mitchell St, Milwaukee, WI 53215 · Milwaukee County

Mercy Health Services: Serving south Milwaukee since 1984. Small facility in Burnham Heights offering therapy, enrichment activities, and exceptional care.

3.0CMS overall rating(414) 383-3699Visit website ↗
52
Fair
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Mercy Health Services photo 1Mercy Health Services photo 2Mercy Health Services photo 3Mercy Health Services photo 4Mercy Health Services photo 5Mercy Health Services photo 6Mercy Health Services photo 7Mercy Health Services photo 8Mercy Health Services photo 9Mercy Health Services photo 10

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 69% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Milwaukee

Mercy Health Services is a for-profit skilled nursing facility in Milwaukee, WI, with 60 certified beds and an average of about 42 residents per day. It operates as part of the North Shore Healthcare network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 2/5 on staffing, 2/5 on quality measures.

Staff provide about 3.83 total nurse hours per resident each day (0.90 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 64.8%, higher than the ~52% national average. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey, and 2 federal fines totaling $47,753 in the recent record.

Strengths

  • Full sprinkler system

Things to ask about

  • Below-average nurse staffing (3.83 hrs/resident/day)
  • $47,753 in federal fines
Best for: Families weighing a dependable, mid-rated skilled nursing option in Milwaukee, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
60
Avg. residents/day
42
Ownership
For profit - Corporation
Part of a chain
North Shore Healthcare
Continuing care
No
CMS provider #
525414

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$9,850–$12,750/mo (median $10,980)Local market estimate

2024–2026 published survey medians, state median adjusted to local Milwaukee prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Mercy Health Services

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.83
National avg ≈ 3.9
RN hrs / resident / day
0.90
National avg ≈ 0.75
Nursing staff turnover
64.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
6
Federal fines
2 ($47,753)
Total penalties
2
Last standard survey
2025-05-21
Sprinkler system
Yes
Resident & family council
None

What inspectors found

The most recent findings from federal health inspections (32 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-02Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-12-03Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-12-03Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-05-21Severity E — potential for harmResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-05-21Severity D — potential for harmNutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

2025-05-21Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2024-09-19Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2024-09-19Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2024-05-13Fine$14,050
2024-02-29Fine$33,703

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Restaurant-style dining
  • Housekeeping & laundry
  • Daily activities & events

Location

2727 W Mitchell St, Milwaukee, WI

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Mercy Health Services.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Mercy Health Services

How much does Mercy Health Services cost?

Mercy Health Services does not publish exact rates. Comparable skilled nursing in the Milwaukee, WI area typically runs $9,850–$12,750 per month (median $10,980, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Mercy Health Services's Medicare rating?

Medicare (CMS) rates Mercy Health Services 3 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Mercy Health Services?

Staff provide about 3.83 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 64.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Mercy Health Services?

Mercy Health Services has 32 health citations on its recent federal inspection record (last standard survey: 2025-05-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Mercy Health Services have availability?

Typically 69% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Mercy Health Services offer?

Mercy Health Services in Milwaukee, WI offers skilled nursing and is licensed for 60 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Milwaukee.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Mercy Health Services — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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