Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Luther Manor at Hillcrest

3131 Hillcrest Road, Dubuque, IA 52001 · Dubuque County

Compassionate care, and a place to call home

1.0CMS overall rating(563) 588-1413 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via facility website.

Availability outlook● Very limited availability

Typically 95% full (98 of 103 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Luther Manor at Hillcrest is a for-profit skilled nursing facility in Dubuque, IA, with 103 certified beds and an average of about 98 residents per day. It operates as part of the Shlomo Hoffman network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 2/5 on quality measures.

Staff provide about 4.36 total nurse hours per resident each day (0.58 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 46.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey, and 2 federal fines totaling $42,406 in the recent record.

Strengths

✓Above-average nurse staffing (4.36 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•15 deficiencies at last survey
•$42,406 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Dubuque options — our advisors can help you compare.

At a glance

Certified beds: 103
Avg. residents/day: 98
Ownership: For profit - Corporation
Part of a chain: Shlomo Hoffman
Continuing care: Yes — multiple care levels
CMS provider #: 165513

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,440–$10,570/mo (median $9,250)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,390–$7,560/mo (median $5,160)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Dubuque prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Luther Manor at Hillcrest →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.36; National avg ≈ 3.9
RN hrs / resident / day: 0.58; National avg ≈ 0.75
Nursing staff turnover: 46.6%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 15
Federal fines: 2 ($42,406)
Total penalties: 3
Last standard survey: 2026-02-12
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (24 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-12Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-02-12Severity F — potential for harmAdministration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

2026-02-12Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-02-12Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2026-02-12Severity D — potential for harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2026-02-12Severity D — potential for harmResident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2026-02-12Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-02-12Severity D — potential for harmInfection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2026-02-12	Fine	$34,125
2025-07-25	Fine	$8,281
2025-07-25	Payment denial	—

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Scheduled transportation
✓ On-site salon / barber
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Library

Location

3131 Hillcrest Road, Dubuque, IA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.1

7 reviews →

Verified family reviews

No verified family reviews yet for Luther Manor at Hillcrest.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Luther Manor at Hillcrest

How much does Luther Manor at Hillcrest cost?

Luther Manor at Hillcrest does not publish exact rates. Comparable skilled nursing in the Dubuque, IA area typically runs $8,440–$10,570 per month (median $9,250, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Luther Manor at Hillcrest's Medicare rating?

Medicare (CMS) rates Luther Manor at Hillcrest 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Luther Manor at Hillcrest?

Staff provide about 4.36 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 46.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Luther Manor at Hillcrest?

Luther Manor at Hillcrest has 24 health citations on its recent federal inspection record (last standard survey: 2026-02-12). The full citation-by-citation detail, with severity levels, is published on this page.

Does Luther Manor at Hillcrest have availability?

Typically 95% full (98 of 103 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Luther Manor at Hillcrest offer?

Luther Manor at Hillcrest in Dubuque, IA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 103 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Dubuque.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Luther Manor at Hillcrest — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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