Skilled NursingCMS verified

Laurels of West Columbus, the

441 Norton Road, Columbus, OH 43228 · Franklin County

Just outside Richmond in Chesterfield County, find skilled nursing care in Midlothian, VA — near Johnston-Willis Hospital and Pocahontas State Park.

1.0CMS overall rating(614) 812-1200 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 92% full (89 of 97 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Laurels of West Columbus, the is a for-profit skilled nursing facility in Columbus, OH, with 97 certified beds and an average of about 89 residents per day. It operates as part of the Ciena Healthcare/Laurel Health Care network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 4/5 on quality measures.

Staff provide about 3.79 total nurse hours per resident each day (0.54 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 60.8%, higher than the ~52% national average. On the safety record, CMS notes 29 health deficiencies at its most recent standard survey, and 1 federal fine totaling $26,685 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.79 hrs/resident/day)
•29 deficiencies at last survey
•$26,685 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Columbus options — our advisors can help you compare.

At a glance

Certified beds: 97
Avg. residents/day: 89
Ownership: For profit - Individual
Part of a chain: Ciena Healthcare/Laurel Health Care
Continuing care: No
CMS provider #: 366481

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,840–$11,360/mo (median $9,820)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Columbus prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Laurels of West Columbus, the →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.79; National avg ≈ 3.9
RN hrs / resident / day: 0.54; National avg ≈ 0.75
Nursing staff turnover: 60.8%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 29
Federal fines: 1 ($26,685)
Total penalties: 1
Last standard survey: 2025-06-09
Sprinkler system: Yes
Resident & family council: Both

What inspectors found

The most recent findings from federal health inspections (54 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-13Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2026-04-13Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-10-16Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-10-16Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-10-16Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-10-16Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-09-08Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-09-08Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-09-08	Fine	$26,685

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Library
✓ 24-hour staff

Location

441 Norton Road, Columbus, OH

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.9

116 reviews →

Verified family reviews

No verified family reviews yet for Laurels of West Columbus, the.

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Talk to an advisor about this community

Common questions about Laurels of West Columbus, the

How much does Laurels of West Columbus, the cost?

Laurels of West Columbus, the does not publish exact rates. Comparable skilled nursing in the Columbus, OH area typically runs $8,840–$11,360 per month (median $9,820, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Laurels of West Columbus, the's Medicare rating?

Medicare (CMS) rates Laurels of West Columbus, the 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Laurels of West Columbus, the?

Staff provide about 3.79 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 60.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Laurels of West Columbus, the?

Laurels of West Columbus, the has 54 health citations on its recent federal inspection record (last standard survey: 2025-06-09). The full citation-by-citation detail, with severity levels, is published on this page.

Does Laurels of West Columbus, the have availability?

Typically 92% full (89 of 97 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Laurels of West Columbus, the offer?

Laurels of West Columbus, the in Columbus, OH offers skilled nursing and is licensed for 97 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

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2
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