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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Jeanne Jugan Residence

185 Salem Church Road, Newark, DE 19713 · New Castle County

5.0CMS overall rating(302) 368-5886
87
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Availability outlookUsually has openings

Typically 53% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Newark's top-rated skilled nursing communities

Jeanne Jugan Residence is a non-profit skilled nursing facility in Newark, DE, with 40 certified beds and an average of about 21 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 2/5 on quality measures.

Staff provide about 6.25 total nurse hours per resident each day (1.56 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 22.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (6.25 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Newark for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
40
Avg. residents/day
21
Ownership
Non profit - Corporation
Part of a chain
Independent
Continuing care
Yes — multiple care levels
CMS provider #
08A006

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$13,830–$16,830/mo (median $14,930)Local market estimate
Continuing Care (CCRC / Life Plan)$3,890–$9,050/mo (median $8,790)Local market estimate

2024–2026 published survey medians, state median adjusted to local Wilmington prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Jeanne Jugan Residence

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
6.25
National avg ≈ 3.9
RN hrs / resident / day
1.56
National avg ≈ 0.75
Nursing staff turnover
22.5%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
3
Federal fines
None on record
Total penalties
0
Last standard survey
2024-03-21
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (14 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-03-21Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-03-21Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

2024-03-21Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2022-10-27Severity E — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2022-10-27Severity E — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2022-10-27Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-10-27Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2022-10-27Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy

Location

185 Salem Church Road, Newark, DE

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Jeanne Jugan Residence.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Jeanne Jugan Residence

How much does Jeanne Jugan Residence cost?

Jeanne Jugan Residence does not publish exact rates. Comparable skilled nursing in the Newark, DE area typically runs $13,830–$16,830 per month (median $14,930, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Jeanne Jugan Residence's Medicare rating?

Medicare (CMS) rates Jeanne Jugan Residence 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Jeanne Jugan Residence?

Staff provide about 6.25 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 22.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Jeanne Jugan Residence?

Jeanne Jugan Residence has 14 health citations on its recent federal inspection record (last standard survey: 2024-03-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Jeanne Jugan Residence have availability?

Typically 53% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Jeanne Jugan Residence offer?

Jeanne Jugan Residence in Newark, DE offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 40 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Wilmington.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Jeanne Jugan Residence — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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