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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Inn at Quail Haven Village

155 Blake Boulevard, Pinehurst, NC 28374 · Moore County

Quail Haven Village is a continuing care retirement community (CCRC) in Pinehurst that provides independent living in lovely garden apartment homes, just minutes from the Village of Pinehurst and all the area has to offer. Our residents enjoy life among friendly neighbors who share their interests, as well as the conv…

2.0CMS overall rating(910) 295-2294Visit website ↗
38
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Inn at Quail Haven Village photo 1Inn at Quail Haven Village photo 2Inn at Quail Haven Village photo 3Inn at Quail Haven Village photo 4Inn at Quail Haven Village photo 5Inn at Quail Haven Village photo 6Inn at Quail Haven Village photo 7

Photos via google places, facility website.

Availability outlookVery limited availability

Typically 100% full (44 of 35 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Pinehurst

Inn at Quail Haven Village is a for-profit skilled nursing facility in Pinehurst, NC, with 35 certified beds and an average of about 44 residents per day. It operates as part of the Liberty Senior Living network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 2/5 on quality measures.

Staff provide about 4.11 total nurse hours per resident each day (0.60 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 43.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

  • Above-average nurse staffing (4.11 hrs/resident/day)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 2-star overall CMS rating
  • Below-average health-inspection rating
  • CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Pinehurst options — our advisors can help you compare.

At a glance

Certified beds
35
Avg. residents/day
44
Ownership
For profit - Limited Liability company
Part of a chain
Liberty Senior Living
Continuing care
Yes — multiple care levels
CMS provider #
345518

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$7,850–$10,190/mo (median $8,760)Local market estimate
Continuing Care (CCRC / Life Plan)$2,990–$7,330/mo (median $5,950)Local market estimate

2024–2026 published survey medians, state median adjusted to local Pinehurst prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Inn at Quail Haven Village

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.11
National avg ≈ 3.9
RN hrs / resident / day
0.60
National avg ≈ 0.75
Nursing staff turnover
43.4%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
4
Federal fines
None on record
Total penalties
0
Last standard survey
2025-06-19
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (20 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-06-19Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-06-19Severity D — potential for harmQuality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed …

2025-06-19Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-06-19Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2024-06-05Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2024-06-05Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2023-03-23Severity G — actual harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-03-23Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • 24/7 staff

Location

155 Blake Boulevard, Pinehurst, NC

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Inn at Quail Haven Village.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Inn at Quail Haven Village

How much does Inn at Quail Haven Village cost?

Inn at Quail Haven Village does not publish exact rates. Comparable skilled nursing in the Pinehurst, NC area typically runs $7,850–$10,190 per month (median $8,760, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Inn at Quail Haven Village's Medicare rating?

Medicare (CMS) rates Inn at Quail Haven Village 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Inn at Quail Haven Village?

Staff provide about 4.11 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 43.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Inn at Quail Haven Village?

Inn at Quail Haven Village has 20 health citations on its recent federal inspection record (last standard survey: 2025-06-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Inn at Quail Haven Village have availability?

Typically 100% full (44 of 35 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Inn at Quail Haven Village offer?

Inn at Quail Haven Village in Pinehurst, NC offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 35 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Pinehurst.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Inn at Quail Haven Village — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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