The Willows at Okemos
Scout 96Okemos, MI · 68 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Okemos's top-rated skilled nursing communities.
Est. $9,980–$12,570/mo
View full evaluation →Skilled NursingCMS verified
Ingham County Medical Care Facility
3860 Dobie Road, Okemos, MI 48864 · Ingham County
compassionate skilled nursing long-term care where we accept Medicaid and private pay; providing 24/7 care in a warm, supportive environment.
69
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 54% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Okemos
Ingham County Medical Care Facility is a government-owned skilled nursing facility in Okemos, MI, with 236 certified beds and an average of about 127 residents per day.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.
Staff provide about 5.17 total nurse hours per resident each day (0.78 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 40.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey.
Strengths
- ✓Above-average nurse staffing (5.17 hrs/resident/day)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average health-inspection rating
- •15 deficiencies at last survey
Best for: Families weighing a dependable, mid-rated skilled nursing option in Okemos, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 236
- Avg. residents/day
- 127
- Ownership
- Government - County
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 235015
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $9,980–$12,570/mo (median $10,970) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Lansing prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 5.17
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.78
- National avg ≈ 0.75
- Nursing staff turnover
- 40.5%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 15
- Federal fines
- None on record
- Total penalties
- 1
- Last standard survey
- 2025-12-15
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (63 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-12-15Severity F — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
2025-12-15Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-12-15Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-12-15Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
2025-12-15Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
2025-12-15Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2025-12-15Severity D — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-12-15Severity D — potential for harmQuality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2023-07-26 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Restaurant-style dining
- ✓ On-site salon / barber
- ✓ Wellness programs
Location
3860 Dobie Road, Okemos, MI
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Ingham County Medical Care Facility.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Ingham County Medical Care Facility
How much does Ingham County Medical Care Facility cost?
Ingham County Medical Care Facility does not publish exact rates. Comparable skilled nursing in the Okemos, MI area typically runs $9,980–$12,570 per month (median $10,970, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Ingham County Medical Care Facility's Medicare rating?
Medicare (CMS) rates Ingham County Medical Care Facility 3 out of 5 stars overall, including 2/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Ingham County Medical Care Facility?
Staff provide about 5.17 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 40.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Ingham County Medical Care Facility?
Ingham County Medical Care Facility has 63 health citations on its recent federal inspection record (last standard survey: 2025-12-15). The full citation-by-citation detail, with severity levels, is published on this page.
Does Ingham County Medical Care Facility have availability?
Typically 54% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Ingham County Medical Care Facility offer?
Ingham County Medical Care Facility in Okemos, MI offers skilled nursing and is licensed for 236 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Lansing.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Ingham County Medical Care Facility — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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