Skilled NursingCMS verified

Hillside Plaza

18220 Euclid Ave, Cleveland, OH 44112 · Cuyahoga County

4.0CMS overall rating(216) 486-6300 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 77% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Cleveland

Hillside Plaza is a for-profit skilled nursing facility in Cleveland, OH, with 47 certified beds and an average of about 36 residents per day. It operates as part of the Legacy Health Services network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 4.09 total nurse hours per resident each day (1.18 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 57.1%, higher than the ~52% national average. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey.

Strengths

✓Above-average nurse staffing (4.09 hrs/resident/day)
✓No federal fines on record
✓Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Cleveland for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 47
Avg. residents/day: 36
Ownership: For profit - Corporation
Part of a chain: Legacy Health Services
Continuing care: No
CMS provider #: 365006

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,690–$11,180/mo (median $9,660)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Cleveland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hillside Plaza →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.09; National avg ≈ 3.9
RN hrs / resident / day: 1.18; National avg ≈ 0.75
Nursing staff turnover: 57.1%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 6
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-05-19
Sprinkler system: Yes
Resident & family council: None

What inspectors found

The most recent findings from federal health inspections (30 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-09-08Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-05-19Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-05-19Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-05-19Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-05-19Severity D — potential for harmPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-05-19Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-12-17Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-12-17Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining

Location

18220 Euclid Ave, Cleveland, OH

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.3

38 reviews →

Verified family reviews

No verified family reviews yet for Hillside Plaza.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Hillside Plaza

How much does Hillside Plaza cost?

Hillside Plaza does not publish exact rates. Comparable skilled nursing in the Cleveland, OH area typically runs $8,690–$11,180 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Hillside Plaza's Medicare rating?

Medicare (CMS) rates Hillside Plaza 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Hillside Plaza?

Staff provide about 4.09 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 57.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hillside Plaza?

Hillside Plaza has 30 health citations on its recent federal inspection record (last standard survey: 2025-05-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hillside Plaza have availability?

Typically 77% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Hillside Plaza offer?

Hillside Plaza in Cleveland, OH offers skilled nursing and is licensed for 47 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cleveland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Hillside Plaza — takes one minute, answered same day.
3
Tour 2–3 communities
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4
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