Apex, NC · 107 beds
5.0CMS rating
Skilled NursingModerate availability
One of Apex's top-rated skilled nursing communities.
Est. $8,720–$11,320/mo
View full evaluation →Skilled NursingCMS verified
Hillcrest Raleigh at Crabtree Valley
3830 Blue Ridge Road, Raleigh, NC 27612 · Wake County
Hillcrest Convalescent Center
63
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 74% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Raleigh
Hillcrest Raleigh at Crabtree Valley is a for-profit skilled nursing facility in Raleigh, NC, with 134 certified beds and an average of about 99 residents per day.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 4/5 on health inspections, 4/5 on staffing, 1/5 on quality measures.
Staff provide about 4.72 total nurse hours per resident each day (0.80 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 43.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 1 health deficiency at its most recent standard survey.
Strengths
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (4.72 hrs/resident/day)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families weighing a dependable, mid-rated skilled nursing option in Raleigh, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 134
- Avg. residents/day
- 99
- Ownership
- For profit - Corporation
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 345555
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,720–$11,320/mo (median $9,740) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Raleigh prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.72
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.80
- National avg ≈ 0.75
- Nursing staff turnover
- 43.7%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 1
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-03-20
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (13 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-12-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-12-15Severity G — actual harmFrom a complaintInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2023-12-15Severity D — potential for harmResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2023-12-15Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2023-12-15Severity B — minimalResident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
2022-09-16Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
2022-09-16Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2022-09-16Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ Restaurant-style dining
- ✓ Wellness programs
- ✓ Gardens / walking paths
- ✓ Concierge services
- ✓ 24/7 staff
Location
3830 Blue Ridge Road, Raleigh, NC
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Hillcrest Raleigh at Crabtree Valley.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Hillcrest Raleigh at Crabtree Valley
How much does Hillcrest Raleigh at Crabtree Valley cost?
Hillcrest Raleigh at Crabtree Valley does not publish exact rates. Comparable skilled nursing in the Raleigh, NC area typically runs $8,720–$11,320 per month (median $9,740, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Hillcrest Raleigh at Crabtree Valley's Medicare rating?
Medicare (CMS) rates Hillcrest Raleigh at Crabtree Valley 3 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.
How is the staffing at Hillcrest Raleigh at Crabtree Valley?
Staff provide about 4.72 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 43.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Hillcrest Raleigh at Crabtree Valley?
Hillcrest Raleigh at Crabtree Valley has 13 health citations on its recent federal inspection record (last standard survey: 2025-03-20). The full citation-by-citation detail, with severity levels, is published on this page.
Does Hillcrest Raleigh at Crabtree Valley have availability?
Typically 74% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Hillcrest Raleigh at Crabtree Valley offer?
Hillcrest Raleigh at Crabtree Valley in Raleigh, NC offers skilled nursing and is licensed for 134 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Raleigh.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Hillcrest Raleigh at Crabtree Valley — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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