Skilled NursingCMS verified

Hillcrest Nursing Home

4280 Cypress Drive, San Bernardino, CA 92407 · San Bernardino County

5.0CMS overall rating(909) 882-2965

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Availability outlookModerate availability

Typically 79% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of San Bernardino's top-rated skilled nursing communities

Hillcrest Nursing Home is a for-profit skilled nursing facility in San Bernardino, CA, with 59 certified beds and an average of about 47 residents per day.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.74 total nurse hours per resident each day (0.18 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 56.7%, higher than the ~52% national average. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.74 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in San Bernardino for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 59
Avg. residents/day: 47
Ownership: For profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 555890

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$10,680–$16,050/mo (median $12,920)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Riverside prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hillcrest Nursing Home →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.74; National avg ≈ 3.9
RN hrs / resident / day: 0.18; National avg ≈ 0.75
Nursing staff turnover: 56.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-11-18
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (20 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-11-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-11-18Severity D — potential for harmInfection Control Deficiencies

Implement a program that monitors antibiotic use.

2025-11-18Severity B — minimalEnvironmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

2024-07-26Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-07-26Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2024-07-26Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2024-07-26Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-07-26Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy

Location

4280 Cypress Drive, San Bernardino, CA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.3

9 reviews →

Verified family reviews

No verified family reviews yet for Hillcrest Nursing Home.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Hillcrest Nursing Home

How much does Hillcrest Nursing Home cost?

Hillcrest Nursing Home does not publish exact rates. Comparable skilled nursing in the San Bernardino, CA area typically runs $10,680–$16,050 per month (median $12,920, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Hillcrest Nursing Home's Medicare rating?

Medicare (CMS) rates Hillcrest Nursing Home 5 out of 5 stars overall, including 5/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Hillcrest Nursing Home?

Staff provide about 3.74 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 56.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hillcrest Nursing Home?

Hillcrest Nursing Home has 20 health citations on its recent federal inspection record (last standard survey: 2025-11-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hillcrest Nursing Home have availability?

Typically 79% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Hillcrest Nursing Home offer?

Hillcrest Nursing Home in San Bernardino, CA offers skilled nursing and is licensed for 59 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Riverside.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
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Request current rates for Hillcrest Nursing Home — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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