Skilled NursingCMS verified

Hillcrest Convalescent Center

1417 W Pettigrew Street, Durham, NC 27705 · Durham County

5.0CMS overall rating(919) 286-7705 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 87% full (75 of 86 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Durham's top-rated skilled nursing communities

Hillcrest Convalescent Center is a for-profit skilled nursing facility in Durham, NC, with 86 certified beds and an average of about 75 residents per day.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.

Staff provide about 5.68 total nurse hours per resident each day (1.13 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 37.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 0 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (5.68 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No deficiencies at last standard survey
✓No federal fines on record

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Durham for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 86
Avg. residents/day: 75
Ownership: For profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 345001

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,660–$11,250/mo (median $9,680)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Durham prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hillcrest Convalescent Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.68; National avg ≈ 3.9
RN hrs / resident / day: 1.13; National avg ≈ 0.75
Nursing staff turnover: 37.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 0
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-02-21
Sprinkler system: Yes
Resident & family council: Resident

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Wellness programs
✓ Daily activities & events
✓ Concierge services

Location

1417 W Pettigrew Street, Durham, NC

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.6

281 reviews →

Verified family reviews

No verified family reviews yet for Hillcrest Convalescent Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Hillcrest Convalescent Center

How much does Hillcrest Convalescent Center cost?

Hillcrest Convalescent Center does not publish exact rates. Comparable skilled nursing in the Durham, NC area typically runs $8,660–$11,250 per month (median $9,680, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Hillcrest Convalescent Center's Medicare rating?

Medicare (CMS) rates Hillcrest Convalescent Center 5 out of 5 stars overall, including 5/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Hillcrest Convalescent Center?

Staff provide about 5.68 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 37.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hillcrest Convalescent Center?

Hillcrest Convalescent Center has 0 health citations on its recent federal inspection record (last standard survey: 2025-02-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hillcrest Convalescent Center have availability?

Typically 87% full (75 of 86 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Hillcrest Convalescent Center offer?

Hillcrest Convalescent Center in Durham, NC offers skilled nursing and is licensed for 86 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Durham.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Hillcrest Convalescent Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.