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Skilled NursingCMS verified

Highland Palms Healthcare Center

7534 Palm Ave, Highland, CA 92346 · San Bernardino County

Highland Palms Healthcare Center is a short-term rehabilitation and skilled nursing facility in Highland, California.

5.0CMS overall rating(909) 862-0611Visit website ↗
81
Strong
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
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Photos via google places, facility website.

Availability outlookFills quickly

Typically 91% full (90 of 99 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Highland's top-rated skilled nursing communities

Highland Palms Healthcare Center is a for-profit skilled nursing facility in Highland, CA, with 99 certified beds and an average of about 90 residents per day. It operates as part of the Pacs Group network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.

Staff provide about 3.98 total nurse hours per resident each day (0.25 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (3.98 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Highland for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
99
Avg. residents/day
90
Ownership
For profit - Limited Liability company
Part of a chain
Pacs Group
Continuing care
No
CMS provider #
056024

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$10,680–$16,050/mo (median $12,920)Local market estimate

2024–2026 published survey medians, state median adjusted to local Riverside prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Highland Palms Healthcare Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.98
National avg ≈ 3.9
RN hrs / resident / day
0.25
National avg ≈ 0.75
Nursing staff turnover
35.4%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
8
Federal fines
None on record
Total penalties
0
Last standard survey
2026-04-30
Sprinkler system
Yes
Resident & family council
None

What inspectors found

The most recent findings from federal health inspections (29 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-30Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-04-30Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2026-04-30Severity E — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-04-30Severity D — potential for harmResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

2026-04-30Severity D — potential for harmResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

2026-04-30Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2026-03-17Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-03-17Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Rehabilitation services
  • Wellness programs
  • Courtyard / outdoor space
  • Library
  • 24/7 staff

Location

7534 Palm Ave, Highland, CA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Highland Palms Healthcare Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Highland Palms Healthcare Center

How much does Highland Palms Healthcare Center cost?

Highland Palms Healthcare Center does not publish exact rates. Comparable skilled nursing in the Highland, CA area typically runs $10,680–$16,050 per month (median $12,920, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Highland Palms Healthcare Center's Medicare rating?

Medicare (CMS) rates Highland Palms Healthcare Center 5 out of 5 stars overall, including 4/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Highland Palms Healthcare Center?

Staff provide about 3.98 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Highland Palms Healthcare Center?

Highland Palms Healthcare Center has 29 health citations on its recent federal inspection record (last standard survey: 2026-04-30). The full citation-by-citation detail, with severity levels, is published on this page.

Does Highland Palms Healthcare Center have availability?

Typically 91% full (90 of 99 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Highland Palms Healthcare Center offer?

Highland Palms Healthcare Center in Highland, CA offers skilled nursing and is licensed for 99 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Riverside.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Highland Palms Healthcare Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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