Grand Rapids, MI · 120 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Grand Rapids's top-rated skilled nursing communities.
Est. $10,040–$12,640/mo
View full evaluation →Skilled NursingCMS verified
Heritage Nursing and Rehabilitation Community
320 East Central Avenue, Zeeland, MI 49464 · Ottawa County
75
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 91% full (35 of 39 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Zeeland
Heritage Nursing and Rehabilitation Community is a for-profit skilled nursing facility in Zeeland, MI, with 39 certified beds and an average of about 35 residents per day. It operates as part of the Atrium Centers network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 3.29 total nurse hours per resident each day (0.60 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 47.1%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.
Strengths
- ✓Strong health-inspection rating
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.29 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Zeeland for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 39
- Avg. residents/day
- 35
- Ownership
- For profit - Corporation
- Part of a chain
- Atrium Centers
- Continuing care
- No
- CMS provider #
- 235525
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $10,040–$12,640/mo (median $11,030) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Grand Rapids prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.29
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.60
- National avg ≈ 0.75
- Nursing staff turnover
- 47.1%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 3
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2026-03-17
- Sprinkler system
- Yes
- Resident & family council
- Both
What inspectors found
The most recent findings from federal health inspections (16 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-17Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2026-03-17Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2026-03-17Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-02-21Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-02-21Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2025-02-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2025-02-21Severity D — potential for harmPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2025-02-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ Housekeeping & laundry
- ✓ Daily activities & events
Location
320 East Central Avenue, Zeeland, MI
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Heritage Nursing and Rehabilitation Community.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Heritage Nursing and Rehabilitation Community
How much does Heritage Nursing and Rehabilitation Community cost?
Heritage Nursing and Rehabilitation Community does not publish exact rates. Comparable skilled nursing in the Zeeland, MI area typically runs $10,040–$12,640 per month (median $11,030, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Heritage Nursing and Rehabilitation Community's Medicare rating?
Medicare (CMS) rates Heritage Nursing and Rehabilitation Community 4 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Heritage Nursing and Rehabilitation Community?
Staff provide about 3.29 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 47.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Heritage Nursing and Rehabilitation Community?
Heritage Nursing and Rehabilitation Community has 16 health citations on its recent federal inspection record (last standard survey: 2026-03-17). The full citation-by-citation detail, with severity levels, is published on this page.
Does Heritage Nursing and Rehabilitation Community have availability?
Typically 91% full (35 of 39 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Heritage Nursing and Rehabilitation Community offer?
Heritage Nursing and Rehabilitation Community in Zeeland, MI offers skilled nursing and is licensed for 39 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Grand Rapids.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Heritage Nursing and Rehabilitation Community — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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