Bossier City, LA · 89 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Bossier City's top-rated skilled nursing communities.
Est. $6,830–$8,040/mo
View full evaluation →Skilled NursingCMS verified
Heritage Manor Health & Rehab
2575 Airline Drive, Bossier City, LA 71111 · Bossier County
welcome to Heritage Manor Innovative Care. Compassionate Recovery. Supporting You Through Every Chapter Heritage Manor provides comprehensive care, from short-term […]
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Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 84% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Heritage Manor Health & Rehab is a for-profit skilled nursing facility in Bossier City, LA, with 64 certified beds and an average of about 54 residents per day.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 2/5 on quality measures.
Staff provide about 3.19 total nurse hours per resident each day (0.25 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 59.1%, higher than the ~52% national average. On the safety record, CMS notes 26 health deficiencies at its most recent standard survey, and 1 federal fine totaling $73,487 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.19 hrs/resident/day)
- •26 deficiencies at last survey
- •$73,487 in federal fines
- •In the CMS Special Focus Facility program
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Bossier City options — our advisors can help you compare.
At a glance
- Certified beds
- 64
- Avg. residents/day
- 54
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 195323
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $6,830–$8,040/mo (median $7,250) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Shreveport prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.19
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.25
- National avg ≈ 0.75
- Nursing staff turnover
- 59.1%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 26
- Federal fines
- 1 ($73,487)
- Total penalties
- 1
- Last standard survey
- 2025-08-07
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (69 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-26Severity F — potential for harmFrom a complaintNursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
2026-03-26Severity E — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2026-02-11Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2026-01-07Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2025-12-16Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-12-16Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-12-16Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
2025-12-16Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-05-24 | Fine | $73,487 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Scheduled transportation
- ✓ 24/7 staff
Location
2575 Airline Drive, Bossier City, LA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Heritage Manor Health & Rehab.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Heritage Manor Health & Rehab
How much does Heritage Manor Health & Rehab cost?
Heritage Manor Health & Rehab does not publish exact rates. Comparable skilled nursing in the Bossier City, LA area typically runs $6,830–$8,040 per month (median $7,250, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Heritage Manor Health & Rehab's Medicare rating?
Medicare (CMS) rates Heritage Manor Health & Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Heritage Manor Health & Rehab?
Staff provide about 3.19 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 59.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Heritage Manor Health & Rehab?
Heritage Manor Health & Rehab has 69 health citations on its recent federal inspection record (last standard survey: 2025-08-07). The full citation-by-citation detail, with severity levels, is published on this page.
Does Heritage Manor Health & Rehab have availability?
Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Heritage Manor Health & Rehab offer?
Heritage Manor Health & Rehab in Bossier City, LA offers skilled nursing and is licensed for 64 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Shreveport.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Heritage Manor Health & Rehab — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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