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Skilled NursingCMS verified

Heritage Center, the

1026 Mcfarland Street, Morristown, TN 37814 · Hamblen County

Our highly skilled, compassionate associates provide skilled nursing and rehabilitation services to the residents of Morristown, TN.

3.0CMS overall rating(423) 581-5100Visit website ↗
62
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
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Photos via google places, facility website.

Availability outlookUsually has openings

Typically 56% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Morristown

Heritage Center, the is a for-profit skilled nursing facility in Morristown, TN, with 197 certified beds and an average of about 111 residents per day. It operates as part of the Life Care Centers of America network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.42 total nurse hours per resident each day (0.67 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 38.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey.

Strengths

  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average health-inspection rating
  • Below-average nurse staffing (3.42 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in Morristown, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
197
Avg. residents/day
111
Ownership
For profit - Corporation
Part of a chain
Life Care Centers of America
Continuing care
No
CMS provider #
445215

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,150–$10,190/mo (median $8,920)Local market estimate

2024–2026 published survey medians, state median adjusted to local Morristown prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Heritage Center, the

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.42
National avg ≈ 3.9
RN hrs / resident / day
0.67
National avg ≈ 0.75
Nursing staff turnover
38.7%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
8
Federal fines
None on record
Total penalties
0
Last standard survey
2025-06-04
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (20 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-06-04Severity E — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-06-04Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2025-06-04Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-06-04Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-06-04Severity D — potential for harmNutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

2025-06-04Severity D — potential for harmNutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

2025-06-04Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-06-04Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services

Location

1026 Mcfarland Street, Morristown, TN

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Heritage Center, the.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Heritage Center, the

How much does Heritage Center, the cost?

Heritage Center, the does not publish exact rates. Comparable skilled nursing in the Morristown, TN area typically runs $8,150–$10,190 per month (median $8,920, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Heritage Center, the's Medicare rating?

Medicare (CMS) rates Heritage Center, the 3 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Heritage Center, the?

Staff provide about 3.42 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 38.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Heritage Center, the?

Heritage Center, the has 20 health citations on its recent federal inspection record (last standard survey: 2025-06-04). The full citation-by-citation detail, with severity levels, is published on this page.

Does Heritage Center, the have availability?

Typically 56% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Heritage Center, the offer?

Heritage Center, the in Morristown, TN offers skilled nursing and is licensed for 197 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Morristown.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Heritage Center, the — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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