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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Friendship Village Retirement

600 Park Lane, Waterloo, IA 50702 · Black Hawk County

5.0CMS overall rating(319) 291-8100Visit website ↗
90
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
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Photos via google places, facility website.

Availability outlookVery limited availability

Typically 96% full (69 of 72 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Waterloo's top-rated skilled nursing communities

Friendship Village Retirement is a non-profit skilled nursing facility in Waterloo, IA, with 72 certified beds and an average of about 69 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 3/5 on quality measures.

Staff provide about 4.45 total nurse hours per resident each day (0.79 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 29.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 1 health deficiency at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (4.45 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Waterloo for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
72
Avg. residents/day
69
Ownership
Non profit - Corporation
Part of a chain
Independent
Continuing care
Yes — multiple care levels
CMS provider #
165081

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,420–$10,540/mo (median $9,220)Local market estimate
Continuing Care (CCRC / Life Plan)$2,380–$7,520/mo (median $5,140)Local market estimate

2024–2026 published survey medians, state median adjusted to local Waterloo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Friendship Village Retirement

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.45
National avg ≈ 3.9
RN hrs / resident / day
0.79
National avg ≈ 0.75
Nursing staff turnover
29.4%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
1
Federal fines
None on record
Total penalties
0
Last standard survey
2025-11-17
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (8 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-11-17Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-10-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2024-10-09Severity B — minimalResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-07-16Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-07-16Severity D — potential for harmFrom a complaintEnvironmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

2023-08-10Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2023-08-10Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-08-10Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Memory care
  • Wellness programs

Location

600 Park Lane, Waterloo, IA

  • Monday: 7:00 AM – 8:00 PM
  • Tuesday: 7:00 AM – 8:00 PM
  • Wednesday: 7:00 AM – 8:00 PM
  • Thursday: 7:00 AM – 8:00 PM
  • Friday: 7:00 AM – 8:00 PM
  • Saturday: 7:00 AM – 8:00 PM
  • Sunday: 7:00 AM – 8:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Friendship Village Retirement.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Friendship Village Retirement

How much does Friendship Village Retirement cost?

Friendship Village Retirement does not publish exact rates. Comparable skilled nursing in the Waterloo, IA area typically runs $8,420–$10,540 per month (median $9,220, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Friendship Village Retirement's Medicare rating?

Medicare (CMS) rates Friendship Village Retirement 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Friendship Village Retirement?

Staff provide about 4.45 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 29.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Friendship Village Retirement?

Friendship Village Retirement has 8 health citations on its recent federal inspection record (last standard survey: 2025-11-17). The full citation-by-citation detail, with severity levels, is published on this page.

Does Friendship Village Retirement have availability?

Typically 96% full (69 of 72 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Friendship Village Retirement offer?

Friendship Village Retirement in Waterloo, IA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 72 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Waterloo.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Friendship Village Retirement — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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