Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Friendship Manor

1209 21ST Avenue, Rock Island, IL 61201 · Rock Island County

Whether you’re considering staying with us for a short time or you’re looking for the next place to call home, we can accommodate and grow with your needs. Since 1979, we’ve created and maintained a comfortable retirement community for all our residents. Through the years, we’ve watched them thrive and grow as they en…

4.0CMS overall rating(309) 786-9667 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 83% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Rock Island

Friendship Manor is a non-profit skilled nursing facility in Rock Island, IL, with 94 certified beds and an average of about 78 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 2/5 on quality measures.

Staff provide about 4.27 total nurse hours per resident each day (0.70 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey, and 1 federal fine totaling $10,519 in the recent record.

Strengths

✓Strong health-inspection rating
✓Above-average nurse staffing (4.27 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Rock Island for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 94
Avg. residents/day: 78
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 146099

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,610–$10,780/mo (median $9,430)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,430–$7,700/mo (median $5,260)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Davenport prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Friendship Manor →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.27; National avg ≈ 3.9
RN hrs / resident / day: 0.70; National avg ≈ 0.75
Nursing staff turnover: 35.8%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 4
Federal fines: 1 ($10,519)
Total penalties: 2
Last standard survey: 2024-07-24
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (14 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-30Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-09-12Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-04-09Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-07-24Severity G — actual harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-07-24Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2023-07-19Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2023-07-19Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2023-07-19Severity D — potential for harmPharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-04-09	Fine	$10,519
2024-07-24	Payment denial	—

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Chapel / worship services
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Studio apartments
✓ Concierge services
✓ 24-hour staff

Location

1209 21ST Avenue, Rock Island, IL

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.2

20 reviews →

Verified family reviews

No verified family reviews yet for Friendship Manor.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Friendship Manor

How much does Friendship Manor cost?

Friendship Manor does not publish exact rates. Comparable skilled nursing in the Rock Island, IL area typically runs $8,610–$10,780 per month (median $9,430, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Friendship Manor's Medicare rating?

Medicare (CMS) rates Friendship Manor 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Friendship Manor?

Staff provide about 4.27 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Friendship Manor?

Friendship Manor has 14 health citations on its recent federal inspection record (last standard survey: 2024-07-24). The full citation-by-citation detail, with severity levels, is published on this page.

Does Friendship Manor have availability?

Typically 83% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Friendship Manor offer?

Friendship Manor in Rock Island, IL offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 94 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Davenport.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Friendship Manor — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.