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Skilled NursingCMS verified

Friendship Health and Rehab Center

327 Hershberger Rd Nw, Roanoke, VA 24012 · Roanoke City County

Discover award-winning senior living in Roanoke and Salem. Providing exceptional care for over 100 years. Schedule a visit today!

4.0CMS overall rating(540) 265-2100Visit website ↗
75
Strong
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
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Photos via google places, facility website.

Availability outlookFills quickly

Typically 91% full (231 of 253 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Roanoke

Friendship Health and Rehab Center is a non-profit skilled nursing facility in Roanoke, VA, with 253 certified beds and an average of about 231 residents per day.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 3.74 total nurse hours per resident each day (0.46 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 47.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 5 health deficiencies at its most recent standard survey.

Strengths

  • Strong health-inspection rating
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (3.74 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Roanoke for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
253
Avg. residents/day
231
Ownership
Non profit - Corporation
Part of a chain
Independent
Continuing care
No
CMS provider #
495092

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$7,630–$10,010/mo (median $8,570)Local market estimate

2024–2026 published survey medians, state median adjusted to local Roanoke prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Friendship Health and Rehab Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.74
National avg ≈ 3.9
RN hrs / resident / day
0.46
National avg ≈ 0.75
Nursing staff turnover
47.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
5
Federal fines
None on record
Total penalties
0
Last standard survey
2024-10-29
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (17 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-10-29Severity E — potential for harmQuality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

2024-10-29Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-10-29Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-10-29Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-10-29Severity D — potential for harmAdministration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

2022-03-10Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2022-03-10Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2022-03-10Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Memory care
  • Respite / short-term stays
  • Gardens / walking paths

Location

327 Hershberger Rd Nw, Roanoke, VA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Friendship Health and Rehab Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Friendship Health and Rehab Center

How much does Friendship Health and Rehab Center cost?

Friendship Health and Rehab Center does not publish exact rates. Comparable skilled nursing in the Roanoke, VA area typically runs $7,630–$10,010 per month (median $8,570, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Friendship Health and Rehab Center's Medicare rating?

Medicare (CMS) rates Friendship Health and Rehab Center 4 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Friendship Health and Rehab Center?

Staff provide about 3.74 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 47.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Friendship Health and Rehab Center?

Friendship Health and Rehab Center has 17 health citations on its recent federal inspection record (last standard survey: 2024-10-29). The full citation-by-citation detail, with severity levels, is published on this page.

Does Friendship Health and Rehab Center have availability?

Typically 91% full (231 of 253 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Friendship Health and Rehab Center offer?

Friendship Health and Rehab Center in Roanoke, VA offers skilled nursing and is licensed for 253 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Roanoke.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Friendship Health and Rehab Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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