Skilled NursingCMS verified

Franklin Plaza Extended Care

3600 Franklin Boulevard, Cleveland, OH 44113 · Cuyahoga County

3.0CMS overall rating(216) 651-1600 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 92% full (163 of 178 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Cleveland

Franklin Plaza Extended Care is a for-profit skilled nursing facility in Cleveland, OH, with 178 certified beds and an average of about 163 residents per day. It operates as part of the Legacy Health Services network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.

Staff provide about 3.52 total nurse hours per resident each day (0.65 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 46.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 21 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•Below-average nurse staffing (3.52 hrs/resident/day)
•21 deficiencies at last survey

Best for: Families weighing a dependable, mid-rated skilled nursing option in Cleveland, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 178
Avg. residents/day: 163
Ownership: For profit - Corporation
Part of a chain: Legacy Health Services
Continuing care: No
CMS provider #: 365388

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,690–$11,180/mo (median $9,660)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Cleveland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Franklin Plaza Extended Care →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.52; National avg ≈ 3.9
RN hrs / resident / day: 0.65; National avg ≈ 0.75
Nursing staff turnover: 46.5%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 21
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-09-02
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (38 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-03Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-03Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2026-03-03Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2026-03-03Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-03-03Severity E — potential for harmFrom a complaintEnvironmental Deficiencies

Have policies on smoking.

2026-03-03Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-03-03Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-10-22Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Gardens / walking paths
✓ Library

Location

3600 Franklin Boulevard, Cleveland, OH

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

111 reviews →

Verified family reviews

No verified family reviews yet for Franklin Plaza Extended Care.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Franklin Plaza Extended Care

How much does Franklin Plaza Extended Care cost?

Franklin Plaza Extended Care does not publish exact rates. Comparable skilled nursing in the Cleveland, OH area typically runs $8,690–$11,180 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Franklin Plaza Extended Care's Medicare rating?

Medicare (CMS) rates Franklin Plaza Extended Care 3 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Franklin Plaza Extended Care?

Staff provide about 3.52 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 46.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Franklin Plaza Extended Care?

Franklin Plaza Extended Care has 38 health citations on its recent federal inspection record (last standard survey: 2025-09-02). The full citation-by-citation detail, with severity levels, is published on this page.

Does Franklin Plaza Extended Care have availability?

Typically 92% full (163 of 178 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Franklin Plaza Extended Care offer?

Franklin Plaza Extended Care in Cleveland, OH offers skilled nursing and is licensed for 178 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cleveland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Franklin Plaza Extended Care — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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