Querencia at Barton Creek
Scout 100Austin, TX · 42 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)● Fills quickly
One of Austin's top-rated skilled nursing communities.
Est. $5,250–$7,880/mo
View full evaluation →Skilled NursingCMS verified
Five Points of Pflugerville
521 S Heatherwilde Blvd, Pflugerville, TX 78660 · Travis County
28
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 84% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Five Points of Pflugerville is a government-owned skilled nursing facility in Pflugerville, TX, with 111 certified beds and an average of about 93 residents per day. It operates as part of the Creative Solutions in Healthcare network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.
Staff provide about 3.03 total nurse hours per resident each day (0.26 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 67.4%, higher than the ~52% national average. On the safety record, CMS notes 13 health deficiencies at its most recent standard survey, and 5 federal fines totaling $59,449 in the recent record.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.03 hrs/resident/day)
- •High staff turnover (67.4%)
- •13 deficiencies at last survey
- •$59,449 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Pflugerville options — our advisors can help you compare.
At a glance
- Certified beds
- 111
- Avg. residents/day
- 93
- Ownership
- Government - Hospital district
- Part of a chain
- Creative Solutions in Healthcare
- Continuing care
- No
- CMS provider #
- 675913
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $5,250–$7,880/mo (median $6,350) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Austin prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.03
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.26
- National avg ≈ 0.75
- Nursing staff turnover
- 67.4%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 13
- Federal fines
- 5 ($59,449)
- Total penalties
- 5
- Last standard survey
- 2025-03-19
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (44 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-01-06Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-11-24Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-06-05Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2025-04-17Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
2025-03-19Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2025-03-19Severity E — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-03-19Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-03-19Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-12-31 | Fine | $17,091 |
| 2024-12-31 | Fine | $17,091 |
| 2024-05-29 | Fine | $418 |
| 2024-04-18 | Fine | $12,222 |
| 2023-08-21 | Fine | $12,627 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ 24-hour staff
Location
521 S Heatherwilde Blvd, Pflugerville, TX
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Five Points of Pflugerville.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Five Points of Pflugerville
How much does Five Points of Pflugerville cost?
Five Points of Pflugerville does not publish exact rates. Comparable skilled nursing in the Pflugerville, TX area typically runs $5,250–$7,880 per month (median $6,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Five Points of Pflugerville's Medicare rating?
Medicare (CMS) rates Five Points of Pflugerville 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Five Points of Pflugerville?
Staff provide about 3.03 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 67.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Five Points of Pflugerville?
Five Points of Pflugerville has 44 health citations on its recent federal inspection record (last standard survey: 2025-03-19). The full citation-by-citation detail, with severity levels, is published on this page.
Does Five Points of Pflugerville have availability?
Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Five Points of Pflugerville offer?
Five Points of Pflugerville in Pflugerville, TX offers skilled nursing and is licensed for 111 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Austin.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Five Points of Pflugerville — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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