Torrance Memorial Med Ctr SNF/Dp
Scout 100Torrance, CA · 40 beds
5.0CMS rating
Skilled NursingModerate availability
One of Torrance's top-rated skilled nursing communities.
Est. $11,400–$17,130/mo
View full evaluation →Skilled NursingCMS verified
Fidelity Health Care
11210 Lower Azusa Rd., El Monte, CA 91731 · Los Angeles County
57
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.Availability outlook● Fills quickly
Typically 87% full (78 of 90 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in El Monte
Fidelity Health Care is a for-profit skilled nursing facility in El Monte, CA, with 90 certified beds and an average of about 78 residents per day. It operates as part of the Il & Joan Lee network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.
Staff provide about 4.16 total nurse hours per resident each day (0.42 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 13.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 10 health deficiencies at its most recent standard survey. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.
Strengths
- ✓Above-average nurse staffing (4.16 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
Things to ask about
- •Below-average health-inspection rating
- •CMS abuse-citation flag — review carefully
Best for: Families weighing a dependable, mid-rated skilled nursing option in El Monte, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 90
- Avg. residents/day
- 78
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Il & Joan Lee
- Continuing care
- No
- CMS provider #
- 555088
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,400–$17,130/mo (median $13,790) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Los Angeles prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.16
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.42
- National avg ≈ 0.75
- Nursing staff turnover
- 13.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 10
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-04-04
- Sprinkler system
- Yes
- Resident & family council
- None
What inspectors found
The most recent findings from federal health inspections (44 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2026-02-27Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
2025-09-11Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-04-04Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-04-04Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-04-04Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-04-04Severity D — potential for harmResident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
2025-04-04Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Wellness programs
Location
11210 Lower Azusa Rd., El Monte, CA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Fidelity Health Care.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Fidelity Health Care
How much does Fidelity Health Care cost?
Fidelity Health Care does not publish exact rates. Comparable skilled nursing in the El Monte, CA area typically runs $11,400–$17,130 per month (median $13,790, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Fidelity Health Care's Medicare rating?
Medicare (CMS) rates Fidelity Health Care 3 out of 5 stars overall, including 2/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Fidelity Health Care?
Staff provide about 4.16 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 13.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Fidelity Health Care?
Fidelity Health Care has 44 health citations on its recent federal inspection record (last standard survey: 2025-04-04). The full citation-by-citation detail, with severity levels, is published on this page.
Does Fidelity Health Care have availability?
Typically 87% full (78 of 90 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Fidelity Health Care offer?
Fidelity Health Care in El Monte, CA offers skilled nursing and is licensed for 90 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Los Angeles.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Fidelity Health Care — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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