Saratoga, CA · 37 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Saratoga's top-rated skilled nursing communities.
Est. $11,080–$16,650/mo
View full evaluation →Skilled NursingCMS verified
Empress Care Center, LLC
1299 S. Bascom Avenue, San Jose, CA 95128 · Santa Clara County
67
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 75% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in San Jose
Empress Care Center, LLC is a for-profit skilled nursing facility in San Jose, CA, with 67 certified beds and an average of about 50 residents per day. It operates as part of the Eva Care Group network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.
Staff provide about 4.06 total nurse hours per resident each day (0.67 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 13 health deficiencies at its most recent standard survey.
Strengths
- ✓Above-average nurse staffing (4.06 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average health-inspection rating
- •13 deficiencies at last survey
Best for: Families weighing a dependable, mid-rated skilled nursing option in San Jose, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 67
- Avg. residents/day
- 50
- Ownership
- For profit - Individual
- Part of a chain
- Eva Care Group
- Continuing care
- No
- CMS provider #
- 056026
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,080–$16,650/mo (median $13,400) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local San Jose prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.06
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.67
- National avg ≈ 0.75
- Nursing staff turnover
- 35.2%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 13
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-04-28
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (44 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-04-28Severity F — potential for harmQuality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed …
2025-04-28Severity F — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
2025-04-28Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-04-28Severity F — potential for harmAdministration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted profess…
2025-04-28Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2025-04-28Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-04-28Severity E — potential for harmEnvironmental Deficiencies
Keep all essential equipment working safely.
2025-04-28Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Restaurant-style dining
Location
1299 S. Bascom Avenue, San Jose, CA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: 8:00 AM – 5:00 PM
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Empress Care Center, LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Empress Care Center, LLC
How much does Empress Care Center, LLC cost?
Empress Care Center, LLC does not publish exact rates. Comparable skilled nursing in the San Jose, CA area typically runs $11,080–$16,650 per month (median $13,400, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Empress Care Center, LLC's Medicare rating?
Medicare (CMS) rates Empress Care Center, LLC 3 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Empress Care Center, LLC?
Staff provide about 4.06 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Empress Care Center, LLC?
Empress Care Center, LLC has 44 health citations on its recent federal inspection record (last standard survey: 2025-04-28). The full citation-by-citation detail, with severity levels, is published on this page.
Does Empress Care Center, LLC have availability?
Typically 75% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Empress Care Center, LLC offer?
Empress Care Center, LLC in San Jose, CA offers skilled nursing and is licensed for 67 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Jose.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Empress Care Center, LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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