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Skilled NursingCMS verified

Elizabeth Adam Crump Health and Rehab

3600 Mountain Road, Glen Allen, VA 23060 · Henrico County

1.0CMS overall rating(804) 672-8725Visit website ↗
29
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Elizabeth Adam Crump Health and Rehab photo 1Elizabeth Adam Crump Health and Rehab photo 2Elizabeth Adam Crump Health and Rehab photo 3Elizabeth Adam Crump Health and Rehab photo 4Elizabeth Adam Crump Health and Rehab photo 5Elizabeth Adam Crump Health and Rehab photo 6Elizabeth Adam Crump Health and Rehab photo 7

Photos via google places, facility website.

Availability outlookFills quickly

Typically 87% full (156 of 180 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Elizabeth Adam Crump Health and Rehab is a for-profit skilled nursing facility in Glen Allen, VA, with 180 certified beds and an average of about 156 residents per day. It operates as part of the Trio Healthcare network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.

Staff provide about 3.42 total nurse hours per resident each day (0.30 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 69%, higher than the ~52% national average. On the safety record, CMS notes 43 health deficiencies at its most recent standard survey.

Strengths

  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.42 hrs/resident/day)
  • High staff turnover (69%)
  • 43 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Glen Allen options — our advisors can help you compare.

At a glance

Certified beds
180
Avg. residents/day
156
Ownership
For profit - Corporation
Part of a chain
Trio Healthcare
Continuing care
No
CMS provider #
495299

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$7,970–$10,460/mo (median $8,950)Local market estimate

2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Elizabeth Adam Crump Health and Rehab

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.42
National avg ≈ 3.9
RN hrs / resident / day
0.30
National avg ≈ 0.75
Nursing staff turnover
69%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
43
Federal fines
None on record
Total penalties
0
Last standard survey
2022-08-18
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (93 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-10-30Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-10-30Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2025-10-30Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-10-30Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2025-10-30Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-10-30Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2025-10-30Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-10-30Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Memory care
  • Respite / short-term stays
  • Daily activities & events
  • 24-hour staff

Location

3600 Mountain Road, Glen Allen, VA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Elizabeth Adam Crump Health and Rehab.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Elizabeth Adam Crump Health and Rehab

How much does Elizabeth Adam Crump Health and Rehab cost?

Elizabeth Adam Crump Health and Rehab does not publish exact rates. Comparable skilled nursing in the Glen Allen, VA area typically runs $7,970–$10,460 per month (median $8,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Elizabeth Adam Crump Health and Rehab's Medicare rating?

Medicare (CMS) rates Elizabeth Adam Crump Health and Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Elizabeth Adam Crump Health and Rehab?

Staff provide about 3.42 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 69% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Elizabeth Adam Crump Health and Rehab?

Elizabeth Adam Crump Health and Rehab has 93 health citations on its recent federal inspection record (last standard survey: 2022-08-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does Elizabeth Adam Crump Health and Rehab have availability?

Typically 87% full (156 of 180 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Elizabeth Adam Crump Health and Rehab offer?

Elizabeth Adam Crump Health and Rehab in Glen Allen, VA offers skilled nursing and is licensed for 180 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Richmond.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Elizabeth Adam Crump Health and Rehab — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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