Skilled NursingCMS verified

Eddy Heritage House Nursing and Rehabilitation Ctr

2920 Tibbits Avenue, Troy, NY 12180 · Rensselaer County

Eddy Heritage House Nursing & Rehabilitation Center 24/7 emergency & specialty care nearby. Find Hospital services, hours & directions here.

1.0CMS overall rating(518) 274-4125 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Eddy Heritage House Nursing and Rehabilitation Ctr photo 1

Photos via facility website.

Availability outlook● Fills quickly

Typically 92% full (111 of 120 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Eddy Heritage House Nursing and Rehabilitation Ctr is a non-profit skilled nursing facility in Troy, NY, with 120 certified beds and an average of about 111 residents per day. It operates as part of the Trinity Health network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 2/5 on quality measures.

Staff provide about 3.78 total nurse hours per resident each day (0.74 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 48%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 16 health deficiencies at its most recent standard survey, and 1 federal fine totaling $134,775 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.78 hrs/resident/day)
•16 deficiencies at last survey
•$134,775 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Troy options — our advisors can help you compare.

At a glance

Certified beds: 120
Avg. residents/day: 111
Ownership: Non profit - Corporation
Part of a chain: Trinity Health
Continuing care: No
CMS provider #: 335760

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,900–$15,790/mo (median $13,970)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Albany prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Eddy Heritage House Nursing and Rehabilitation Ctr →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.78; National avg ≈ 3.9
RN hrs / resident / day: 0.74; National avg ≈ 0.75
Nursing staff turnover: 48%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 16
Federal fines: 1 ($134,775)
Total penalties: 1
Last standard survey: 2024-02-27
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (29 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-11-26Severity J — immediate jeopardyFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-11-26Severity J — immediate jeopardyFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-11-26Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-11-26Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-11-26Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-11-26Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-11-26Severity D — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

2025-11-26Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-11-26	Fine	$134,775

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Wellness programs
✓ Courtyard / outdoor space
✓ Private rooms available
✓ 24/7 staff

Location

2920 Tibbits Avenue, Troy, NY

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.4

13 reviews →

Verified family reviews

No verified family reviews yet for Eddy Heritage House Nursing and Rehabilitation Ctr.

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Talk to an advisor about this community

Common questions about Eddy Heritage House Nursing and Rehabilitation Ctr

How much does Eddy Heritage House Nursing and Rehabilitation Ctr cost?

Eddy Heritage House Nursing and Rehabilitation Ctr does not publish exact rates. Comparable skilled nursing in the Troy, NY area typically runs $12,900–$15,790 per month (median $13,970, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Eddy Heritage House Nursing and Rehabilitation Ctr's Medicare rating?

Medicare (CMS) rates Eddy Heritage House Nursing and Rehabilitation Ctr 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Eddy Heritage House Nursing and Rehabilitation Ctr?

Staff provide about 3.78 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 48% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Eddy Heritage House Nursing and Rehabilitation Ctr?

Eddy Heritage House Nursing and Rehabilitation Ctr has 29 health citations on its recent federal inspection record (last standard survey: 2024-02-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does Eddy Heritage House Nursing and Rehabilitation Ctr have availability?

Typically 92% full (111 of 120 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Eddy Heritage House Nursing and Rehabilitation Ctr offer?

Eddy Heritage House Nursing and Rehabilitation Ctr in Troy, NY offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Albany.
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Your next steps — this week

1
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2
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3
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4
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