Brookhaven at Lexington
Scout 100Lexington, MA · 49 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Lexington's top-rated skilled nursing communities.
Est. $14,050–$17,500/mo
View full evaluation →Skilled NursingCMS verified
Dexter House Healthcare
120 Main Street, Malden, MA 02148 · Middlesex County
4.0CMS overall rating(781) 324-5600
74
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.Photos via google places.
Availability outlookModerate availability
Typically 76% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Malden
Dexter House Healthcare is a for-profit skilled nursing facility in Malden, MA, with 130 certified beds and an average of about 98 residents per day. It operates as part of the Next Step Healthcare network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.
Staff provide about 3.26 total nurse hours per resident each day (0.95 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 21.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 10 health deficiencies at its most recent standard survey.
Strengths
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.26 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Malden for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 130
- Avg. residents/day
- 98
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Next Step Healthcare
- Continuing care
- No
- CMS provider #
- 225137
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $14,050–$17,500/mo (median $15,350) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Cambridge prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.26
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.95
- National avg ≈ 0.75
- Nursing staff turnover
- 21.7%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 10
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-09-26
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (20 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-09-26Severity E — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2025-09-26Severity E — potential for harmPharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
2025-09-26Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-09-26Severity D — potential for harmResident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
2025-09-26Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
2025-09-26Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-09-26Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-09-26Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
120 Main Street, Malden, MA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Dexter House Healthcare.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Dexter House Healthcare
How much does Dexter House Healthcare cost?
Dexter House Healthcare does not publish exact rates. Comparable skilled nursing in the Malden, MA area typically runs $14,050–$17,500 per month (median $15,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Dexter House Healthcare's Medicare rating?
Medicare (CMS) rates Dexter House Healthcare 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Dexter House Healthcare?
Staff provide about 3.26 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 21.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Dexter House Healthcare?
Dexter House Healthcare has 20 health citations on its recent federal inspection record (last standard survey: 2025-09-26). The full citation-by-citation detail, with severity levels, is published on this page.
Does Dexter House Healthcare have availability?
Typically 76% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Dexter House Healthcare offer?
Dexter House Healthcare in Malden, MA offers skilled nursing and is licensed for 130 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cambridge.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Dexter House Healthcare — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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