Skilled NursingCMS verified

Crestwood Center

40 Crosby Street, Milford, NH 03055 · Hillsborough County

Crestwood Center, a Genesis HealthCare facility located at 40 Crosby Street, Milford, NH 03055-4707, specializing in ShortStay care, LongTerm care, VA Contracted, Powerback Rehabilitation to You, and .

4.0CMS overall rating(603) 673-7061 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 77% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Milford

Crestwood Center is a for-profit skilled nursing facility in Milford, NH, with 82 certified beds and an average of about 63 residents per day. It operates as part of the Genesis Healthcare network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.34 total nurse hours per resident each day (0.88 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 44.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 1 federal fine totaling $15,646 in the recent record.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.34 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Milford for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 82
Avg. residents/day: 63
Ownership: For profit - Limited Liability company
Part of a chain: Genesis Healthcare
Continuing care: No
CMS provider #: 305061

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,020–$14,660/mo (median $12,990)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Manchester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Crestwood Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.34; National avg ≈ 3.9
RN hrs / resident / day: 0.88; National avg ≈ 0.75
Nursing staff turnover: 44.6%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: 1 ($15,646)
Total penalties: 1
Last standard survey: 2025-12-18
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (13 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-18Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-12-18Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-12-18Severity C — minimalAdministration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2024-06-26Severity J — immediate jeopardyFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-01-30Severity E — potential for harmNutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

2024-01-30Severity E — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2024-01-30Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

2024-01-30Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-06-26	Fine	$15,646

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Gardens / walking paths
✓ Private rooms available
✓ 24-hour staff

Location

40 Crosby Street, Milford, NH

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Crestwood Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Crestwood Center

How much does Crestwood Center cost?

Crestwood Center does not publish exact rates. Comparable skilled nursing in the Milford, NH area typically runs $12,020–$14,660 per month (median $12,990, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Crestwood Center's Medicare rating?

Medicare (CMS) rates Crestwood Center 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Crestwood Center?

Staff provide about 3.34 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 44.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Crestwood Center?

Crestwood Center has 13 health citations on its recent federal inspection record (last standard survey: 2025-12-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does Crestwood Center have availability?

Typically 77% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Crestwood Center offer?

Crestwood Center in Milford, NH offers skilled nursing and is licensed for 82 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Manchester.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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2
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3
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