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Skilled NursingCMS verified

Complete Care at Wheaton

4011 Randolph Road, Wheaton, MD 20902 · Montgomery County

Welcome to Complete Care at Wheaton, where you can find post-acute, skilled nursing, and long-term care services in Silver Spring, MD

4.0CMS overall rating(301) 933-2500Visit website ↗
74
Strong
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
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Photos via google places, facility website.

Availability outlookVery limited availability

Typically 95% full (111 of 116 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Wheaton

Complete Care at Wheaton is a for-profit skilled nursing facility in Wheaton, MD, with 116 certified beds and an average of about 111 residents per day. It operates as part of the Complete Care network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.45 total nurse hours per resident each day (0.72 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 18 health deficiencies at its most recent standard survey.

Strengths

  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (3.45 hrs/resident/day)
  • 18 deficiencies at last survey
Best for: Families who want a highly rated, well-staffed setting in Wheaton for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
116
Avg. residents/day
111
Ownership
For profit - Limited Liability company
Part of a chain
Complete Care
Continuing care
No
CMS provider #
215025

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$12,320–$16,490/mo (median $13,980)Local market estimate

2024–2026 published survey medians, state median adjusted to local Frederick prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Complete Care at Wheaton

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.45
National avg ≈ 3.9
RN hrs / resident / day
0.72
National avg ≈ 0.75
Nursing staff turnover
35.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
18
Federal fines
None on record
Total penalties
0
Last standard survey
2025-04-10
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (42 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-04-10Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-04-10Severity D — potential for harmResident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

2025-04-10Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-04-10Severity D — potential for harmResident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2025-04-10Severity D — potential for harmResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

2025-04-10Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-04-10Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-04-10Severity D — potential for harmNursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services

Location

4011 Randolph Road, Wheaton, MD

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Complete Care at Wheaton.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Complete Care at Wheaton

How much does Complete Care at Wheaton cost?

Complete Care at Wheaton does not publish exact rates. Comparable skilled nursing in the Wheaton, MD area typically runs $12,320–$16,490 per month (median $13,980, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Complete Care at Wheaton's Medicare rating?

Medicare (CMS) rates Complete Care at Wheaton 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Complete Care at Wheaton?

Staff provide about 3.45 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Complete Care at Wheaton?

Complete Care at Wheaton has 42 health citations on its recent federal inspection record (last standard survey: 2025-04-10). The full citation-by-citation detail, with severity levels, is published on this page.

Does Complete Care at Wheaton have availability?

Typically 95% full (111 of 116 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Complete Care at Wheaton offer?

Complete Care at Wheaton in Wheaton, MD offers skilled nursing and is licensed for 116 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Frederick.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Complete Care at Wheaton — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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