Mountainside, NJ · 64 beds
5.0CMS rating
Skilled NursingModerate availability
One of Mountainside's top-rated skilled nursing communities.
Est. $12,170–$16,340/mo
View full evaluation →Skilled NursingCMS verified
Complete Care at West Caldwell LLC
165 Fairfield Ave, West Caldwell, NJ 07006 · Essex County
Welcome to Complete Care at West Caldwell, where you can find post-acute, skilled nursing, and long-term care services in West Caldwell, NJ
74
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 76% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in West Caldwell
Complete Care at West Caldwell LLC is a for-profit skilled nursing facility in West Caldwell, NJ, with 180 certified beds and an average of about 136 residents per day. It operates as part of the Complete Care network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.
Staff provide about 3.66 total nurse hours per resident each day (0.57 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 48.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey.
Strengths
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.66 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in West Caldwell for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 180
- Avg. residents/day
- 136
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Complete Care
- Continuing care
- No
- CMS provider #
- 315247
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,170–$16,340/mo (median $13,830) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Newark prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.66
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.57
- National avg ≈ 0.75
- Nursing staff turnover
- 48.6%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 7
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-03-21
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (9 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-11-26Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2025-03-21Severity F — potential for harmAdministration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
2025-03-21Severity F — potential for harmAdministration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facil…
2025-03-21Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2025-03-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
2025-03-21Severity D — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2025-03-21Severity D — potential for harmPharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
2020-10-30Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
Location
165 Fairfield Ave, West Caldwell, NJ
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Complete Care at West Caldwell LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Complete Care at West Caldwell LLC
How much does Complete Care at West Caldwell LLC cost?
Complete Care at West Caldwell LLC does not publish exact rates. Comparable skilled nursing in the West Caldwell, NJ area typically runs $12,170–$16,340 per month (median $13,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Complete Care at West Caldwell LLC's Medicare rating?
Medicare (CMS) rates Complete Care at West Caldwell LLC 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Complete Care at West Caldwell LLC?
Staff provide about 3.66 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 48.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Complete Care at West Caldwell LLC?
Complete Care at West Caldwell LLC has 9 health citations on its recent federal inspection record (last standard survey: 2025-03-21). The full citation-by-citation detail, with severity levels, is published on this page.
Does Complete Care at West Caldwell LLC have availability?
Typically 76% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Complete Care at West Caldwell LLC offer?
Complete Care at West Caldwell LLC in West Caldwell, NJ offers skilled nursing and is licensed for 180 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Newark.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Complete Care at West Caldwell LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
Other top communities in Newark, NJ
Berkeley Heights, NJ · 300 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Berkeley Heights's top-rated skilled nursing communities.
Est. $12,170–$16,340/mo
View full evaluation →Cheshire Home
Scout 96Florham Park, NJ · 35 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Florham Park's top-rated skilled nursing communities.
Est. $12,170–$16,340/mo
View full evaluation →