Homewood Living Frederick
Scout 100Frederick, MD · 120 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Frederick's top-rated skilled nursing communities.
Est. $12,320–$16,490/mo
View full evaluation →Skilled NursingCMS verified
Complete Care at Springbrook
12325 New Hampshire Avenue, Silver Spring, MD 20904 · Montgomery County
Welcome to Complete Care at Springbrook, where you can find post-acute, skilled nursing, and long-term care services in Silver Spring, MD
69
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 90% full (84 of 93 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Silver Spring
Complete Care at Springbrook is a for-profit skilled nursing facility in Silver Spring, MD, with 93 certified beds and an average of about 84 residents per day. It operates as part of the Complete Care network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.
Staff provide about 3.35 total nurse hours per resident each day (0.58 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 34.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 17 health deficiencies at its most recent standard survey.
Strengths
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.35 hrs/resident/day)
- •17 deficiencies at last survey
Best for: Families who want a highly rated, well-staffed setting in Silver Spring for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 93
- Avg. residents/day
- 84
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Complete Care
- Continuing care
- No
- CMS provider #
- 215052
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,320–$16,490/mo (median $13,980) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Frederick prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.35
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.58
- National avg ≈ 0.75
- Nursing staff turnover
- 34.7%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 17
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2020-09-16
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (43 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-07Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-04-07Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2026-04-07Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
2026-04-07Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-12-19Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2025-12-19Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
2025-12-19Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2025-12-19Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
Location
12325 New Hampshire Avenue, Silver Spring, MD
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Complete Care at Springbrook.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Complete Care at Springbrook
How much does Complete Care at Springbrook cost?
Complete Care at Springbrook does not publish exact rates. Comparable skilled nursing in the Silver Spring, MD area typically runs $12,320–$16,490 per month (median $13,980, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Complete Care at Springbrook's Medicare rating?
Medicare (CMS) rates Complete Care at Springbrook 4 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Complete Care at Springbrook?
Staff provide about 3.35 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 34.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Complete Care at Springbrook?
Complete Care at Springbrook has 43 health citations on its recent federal inspection record (last standard survey: 2020-09-16). The full citation-by-citation detail, with severity levels, is published on this page.
Does Complete Care at Springbrook have availability?
Typically 90% full (84 of 93 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Complete Care at Springbrook offer?
Complete Care at Springbrook in Silver Spring, MD offers skilled nursing and is licensed for 93 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Frederick.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Complete Care at Springbrook — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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