Skip to content
Haven
Skilled NursingCMS verified

Complete Care at Regent LLC

50 Polifly Road, Hackensack, NJ 07601 · Bergen County

Welcome to Complete Care at Regent, where you can find post-acute, skilled nursing, and long-term care services in Hackensack, NJ

2.0CMS overall rating(201) 646-1166Visit website ↗
51
Fair
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Complete Care at Regent LLC photo 1Complete Care at Regent LLC photo 2Complete Care at Regent LLC photo 3Complete Care at Regent LLC photo 4Complete Care at Regent LLC photo 5Complete Care at Regent LLC photo 6Complete Care at Regent LLC photo 7Complete Care at Regent LLC photo 8Complete Care at Regent LLC photo 9Complete Care at Regent LLC photo 10Complete Care at Regent LLC photo 11Complete Care at Regent LLC photo 12

Photos via google places, facility website.

Availability outlookFills quickly

Typically 93% full (168 of 180 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Hackensack

Complete Care at Regent LLC is a for-profit skilled nursing facility in Hackensack, NJ, with 180 certified beds and an average of about 168 residents per day. It operates as part of the Complete Care network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 3.33 total nurse hours per resident each day (0.53 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 23.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 17 health deficiencies at its most recent standard survey.

Strengths

  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 2-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.33 hrs/resident/day)
  • 17 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Hackensack options — our advisors can help you compare.

At a glance

Certified beds
180
Avg. residents/day
168
Ownership
For profit - Individual
Part of a chain
Complete Care
Continuing care
No
CMS provider #
315295

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$14,590–$17,850/mo (median $15,800)Local market estimate

2024–2026 published survey medians, state median adjusted to local New York prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Complete Care at Regent LLC

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.33
National avg ≈ 3.9
RN hrs / resident / day
0.53
National avg ≈ 0.75
Nursing staff turnover
23.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
17
Federal fines
None on record
Total penalties
0
Last standard survey
2025-02-03
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (25 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-02-03Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-02-03Severity F — potential for harmEnvironmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

2025-02-03Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-02-03Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2025-02-03Severity E — potential for harmResident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2025-02-03Severity E — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-02-03Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2025-02-03Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services

Location

50 Polifly Road, Hackensack, NJ

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Complete Care at Regent LLC.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Complete Care at Regent LLC

How much does Complete Care at Regent LLC cost?

Complete Care at Regent LLC does not publish exact rates. Comparable skilled nursing in the Hackensack, NJ area typically runs $14,590–$17,850 per month (median $15,800, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Complete Care at Regent LLC's Medicare rating?

Medicare (CMS) rates Complete Care at Regent LLC 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Complete Care at Regent LLC?

Staff provide about 3.33 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 23.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Complete Care at Regent LLC?

Complete Care at Regent LLC has 25 health citations on its recent federal inspection record (last standard survey: 2025-02-03). The full citation-by-citation detail, with severity levels, is published on this page.

Does Complete Care at Regent LLC have availability?

Typically 93% full (168 of 180 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Complete Care at Regent LLC offer?

Complete Care at Regent LLC in Hackensack, NJ offers skilled nursing and is licensed for 180 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in New York.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Complete Care at Regent LLC — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

Other top communities in New York, NY

Bayonne University Hospital in Bayonne

Bayonne, NJ · 17 beds

5.0CMS rating
Skilled NursingFills quickly

One of Bayonne's top-rated skilled nursing communities.

Est. $14,590$17,850/mo
View full evaluation →
Sunshine Children's Home and Rehab Center in Ossining

Ossining, NY · 122 beds

5.0CMS rating
Skilled NursingVery limited availability

One of Ossining's top-rated skilled nursing communities.

Est. $14,590$17,850/mo
View full evaluation →
Dr Susan Smith Mckinney Nursing and Rehab Center in Brooklyn

Brooklyn, NY · 320 beds

5.0CMS rating
Skilled NursingVery limited availability

One of Brooklyn's top-rated skilled nursing communities.

Est. $14,590$17,850/mo
View full evaluation →