Broadmead
Scout 100Cockeysville, MD · 70 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Cockeysville's top-rated skilled nursing communities.
Est. $11,820–$15,820/mo
View full evaluation →Skilled NursingCMS verified
Complete Care at Multi Medical Center LLC
7700 York Road, Towson, MD 21204 · Baltimore County
Welcome to Complete Care at Multi Medical Center, where you can find post-acute, skilled nursing, and long-term care services in Towson, MD
86
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 90% full (106 of 118 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Towson's top-rated skilled nursing communities
Complete Care at Multi Medical Center LLC is a for-profit skilled nursing facility in Towson, MD, with 118 certified beds and an average of about 106 residents per day. It operates as part of the Complete Care network.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.
Staff provide about 4.04 total nurse hours per resident each day (0.85 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 36.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (4.04 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
Things to ask about
- •12 deficiencies at last survey
Best for: Families who want a highly rated, well-staffed setting in Towson for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 118
- Avg. residents/day
- 106
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Complete Care
- Continuing care
- No
- CMS provider #
- 215096
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,820–$15,820/mo (median $13,410) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Baltimore prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.04
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.85
- National avg ≈ 0.75
- Nursing staff turnover
- 36.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 12
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2026-03-02
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (34 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-02Severity E — potential for harmPharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
2026-03-02Severity D — potential for harmResident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
2026-03-02Severity D — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2026-03-02Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
2026-03-02Severity D — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2026-03-02Severity D — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2026-03-02Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2026-03-02Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
Location
7700 York Road, Towson, MD
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Complete Care at Multi Medical Center LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Complete Care at Multi Medical Center LLC
How much does Complete Care at Multi Medical Center LLC cost?
Complete Care at Multi Medical Center LLC does not publish exact rates. Comparable skilled nursing in the Towson, MD area typically runs $11,820–$15,820 per month (median $13,410, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Complete Care at Multi Medical Center LLC's Medicare rating?
Medicare (CMS) rates Complete Care at Multi Medical Center LLC 5 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Complete Care at Multi Medical Center LLC?
Staff provide about 4.04 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 36.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Complete Care at Multi Medical Center LLC?
Complete Care at Multi Medical Center LLC has 34 health citations on its recent federal inspection record (last standard survey: 2026-03-02). The full citation-by-citation detail, with severity levels, is published on this page.
Does Complete Care at Multi Medical Center LLC have availability?
Typically 90% full (106 of 118 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Complete Care at Multi Medical Center LLC offer?
Complete Care at Multi Medical Center LLC in Towson, MD offers skilled nursing and is licensed for 118 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Baltimore.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Complete Care at Multi Medical Center LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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