Westminster Place
Scout 100Evanston, IL · 105 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Evanston's top-rated skilled nursing communities.
Est. $7,790–$10,410/mo
View full evaluation →Skilled NursingCMS verified
Complete Care at Margate Park
4920 North Kenmore, Chicago, IL 60640 · Cook County
Welcome to Complete Care at Margate Park, where you can find post-acute, skilled nursing, and long-term care services in Chicago, IL
6
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 60% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Complete Care at Margate Park is a for-profit skilled nursing facility in Chicago, IL, with 310 certified beds and an average of about 187 residents per day. It operates as part of the Complete Care network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 2/5 on quality measures.
Staff provide about 3.15 total nurse hours per resident each day (0.47 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 40.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 33 health deficiencies at its most recent standard survey, and 5 federal fines totaling $155,687 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.15 hrs/resident/day)
- •33 deficiencies at last survey
- •$155,687 in federal fines
- •CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Chicago options — our advisors can help you compare.
At a glance
- Certified beds
- 310
- Avg. residents/day
- 187
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Complete Care
- Continuing care
- No
- CMS provider #
- 145881
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $7,790–$10,410/mo (median $8,830) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Chicago prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.15
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.47
- National avg ≈ 0.75
- Nursing staff turnover
- 40.4%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 33
- Federal fines
- 5 ($155,687)
- Total penalties
- 6
- Last standard survey
- 2025-04-03
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (102 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-13Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2026-04-13Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2025-11-20Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
2025-11-20Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2025-11-20Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
2025-11-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-09-23Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-09-23Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-09-23 | Fine | $19,115 |
| 2025-07-18 | Fine | $95,060 |
| 2025-07-18 | Payment denial | — |
| 2024-11-21 | Fine | $22,918 |
| 2023-11-19 | Fine | $8,336 |
| 2023-09-15 | Fine | $10,258 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
Location
4920 North Kenmore, Chicago, IL
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Complete Care at Margate Park.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Complete Care at Margate Park
How much does Complete Care at Margate Park cost?
Complete Care at Margate Park does not publish exact rates. Comparable skilled nursing in the Chicago, IL area typically runs $7,790–$10,410 per month (median $8,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Complete Care at Margate Park's Medicare rating?
Medicare (CMS) rates Complete Care at Margate Park 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Complete Care at Margate Park?
Staff provide about 3.15 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 40.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Complete Care at Margate Park?
Complete Care at Margate Park has 102 health citations on its recent federal inspection record (last standard survey: 2025-04-03). The full citation-by-citation detail, with severity levels, is published on this page.
Does Complete Care at Margate Park have availability?
Typically 60% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Complete Care at Margate Park offer?
Complete Care at Margate Park in Chicago, IL offers skilled nursing and is licensed for 310 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Chicago.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Complete Care at Margate Park — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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