Good Shepherd Home-Bethlehem
Scout 100Bethlehem, PA · 60 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Bethlehem's top-rated skilled nursing communities.
Est. $11,510–$14,610/mo
View full evaluation →Skilled NursingCMS verified
Complete Care at Lehigh LLC
1718 Spring Creek Road, Macungie, PA 18062 · Lehigh County
Welcome to Complete Care at Lehigh, where you can find post-acute, skilled nursing, and long-term care services in Macungie, PA
75
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via google places, facility website.
Availability outlook● Very limited availability
Typically 96% full (123 of 128 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Macungie
Complete Care at Lehigh LLC is a for-profit skilled nursing facility in Macungie, PA, with 128 certified beds and an average of about 123 residents per day. It operates as part of the Complete Care network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 3.46 total nurse hours per resident each day (0.63 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey.
Strengths
- ✓Strong health-inspection rating
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.46 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Macungie for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 128
- Avg. residents/day
- 123
- Ownership
- For profit - Corporation
- Part of a chain
- Complete Care
- Continuing care
- No
- CMS provider #
- 395939
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,510–$14,610/mo (median $12,700) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Allentown prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.46
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.63
- National avg ≈ 0.75
- Nursing staff turnover
- 35.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 6
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-08-21
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (12 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-02-11Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2025-08-21Severity D — potential for harmResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2025-08-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-10-26Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2024-07-12Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
Location
1718 Spring Creek Road, Macungie, PA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Complete Care at Lehigh LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Complete Care at Lehigh LLC
How much does Complete Care at Lehigh LLC cost?
Complete Care at Lehigh LLC does not publish exact rates. Comparable skilled nursing in the Macungie, PA area typically runs $11,510–$14,610 per month (median $12,700, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Complete Care at Lehigh LLC's Medicare rating?
Medicare (CMS) rates Complete Care at Lehigh LLC 4 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Complete Care at Lehigh LLC?
Staff provide about 3.46 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Complete Care at Lehigh LLC?
Complete Care at Lehigh LLC has 12 health citations on its recent federal inspection record (last standard survey: 2025-08-21). The full citation-by-citation detail, with severity levels, is published on this page.
Does Complete Care at Lehigh LLC have availability?
Typically 96% full (123 of 128 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Complete Care at Lehigh LLC offer?
Complete Care at Lehigh LLC in Macungie, PA offers skilled nursing and is licensed for 128 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Allentown.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Complete Care at Lehigh LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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