Skilled Nursing
Wilson's Creek Nursing & Rehab
Scout 92Springfield, MO · 172 beds
5.0CMS rating
Skilled NursingModerate availability
One of Springfield's top-rated skilled nursing communities.
Est. $5,890–$7,670/mo
View full evaluation →Skilled NursingCMS verified
Citizens Memorial Healthcare Facility
1218 West Locust, Bolivar, MO 65613 · Polk County
Citizens Memorial Healthcare Facility (CMHCF) is a 111-bed long-term care facility designed to care for residents in need of transitional, long-term and, or dementia care.
41
FairHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 83% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Bolivar
Citizens Memorial Healthcare Facility is a non-profit skilled nursing facility in Bolivar, MO, with 111 certified beds and an average of about 92 residents per day. It operates as part of the Citizens Memorial Health Care network.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 3/5 on health inspections, 2/5 on staffing, 1/5 on quality measures.
Staff provide about 3.18 total nurse hours per resident each day (0.51 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 43.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 13 health deficiencies at its most recent standard survey.
Strengths
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average nurse staffing (3.18 hrs/resident/day)
- •13 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Bolivar options — our advisors can help you compare.
At a glance
- Certified beds
- 111
- Avg. residents/day
- 92
- Ownership
- Non profit - Corporation
- Part of a chain
- Citizens Memorial Health Care
- Continuing care
- No
- CMS provider #
- 265545
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $5,890–$7,670/mo (median $6,590) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.18
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.51
- National avg ≈ 0.75
- Nursing staff turnover
- 43.9%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 13
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-12-22
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (27 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-02-10Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
2025-12-22Severity G — actual harmQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-12-22Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-12-22Severity E — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
2025-12-22Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-12-22Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-12-22Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2025-12-22Severity D — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ Scheduled transportation
- ✓ Restaurant-style dining
- ✓ On-site salon / barber
- ✓ Housekeeping & laundry
- ✓ Daily activities & events
- ✓ Courtyard / outdoor space
- ✓ Private rooms available
- ✓ 24-hour staff
- ✓ 24/7 staff
Location
1218 West Locust, Bolivar, MO
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Citizens Memorial Healthcare Facility.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Citizens Memorial Healthcare Facility
How much does Citizens Memorial Healthcare Facility cost?
Citizens Memorial Healthcare Facility does not publish exact rates. Comparable skilled nursing in the Bolivar, MO area typically runs $5,890–$7,670 per month (median $6,590, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Citizens Memorial Healthcare Facility's Medicare rating?
Medicare (CMS) rates Citizens Memorial Healthcare Facility 2 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.
How is the staffing at Citizens Memorial Healthcare Facility?
Staff provide about 3.18 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 43.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Citizens Memorial Healthcare Facility?
Citizens Memorial Healthcare Facility has 27 health citations on its recent federal inspection record (last standard survey: 2025-12-22). The full citation-by-citation detail, with severity levels, is published on this page.
Does Citizens Memorial Healthcare Facility have availability?
Typically 83% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Citizens Memorial Healthcare Facility offer?
Citizens Memorial Healthcare Facility in Bolivar, MO offers skilled nursing and is licensed for 111 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Citizens Memorial Healthcare Facility — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
Other top communities in Springfield, MO
Springfield, MO · 28 beds
5.0CMS rating
Skilled NursingUsually has openings
One of Springfield's top-rated skilled nursing communities.
Est. $5,890–$7,670/mo
View full evaluation →
Republic Nursing & Rehab
Scout 86Republic, MO · 127 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Republic's top-rated skilled nursing communities.
Est. $5,890–$7,670/mo
View full evaluation →