Good Shepherd Lutheran Home
Scout 97Rushford, MN · 65 beds
5.0CMS rating
Skilled NursingModerate availability
One of Rushford's top-rated skilled nursing communities.
Est. $10,640–$14,260/mo
View full evaluation →Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified
Charter House INC
211 Northwest Second Street, Rochester, MN 55901 · Olmsted County
92
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.Photos via google places.
Availability outlookUsually has openings
Typically 46% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Rochester's top-rated skilled nursing communities
Charter House INC is a non-profit skilled nursing facility in Rochester, MN, with 32 certified beds and an average of about 15 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.
Staff provide about 7.99 total nurse hours per resident each day (3.57 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 54.3%, higher than the ~52% national average. On the safety record, CMS notes 0 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,824 in the recent record.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (7.99 hrs/resident/day)
- ✓No deficiencies at last standard survey
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Rochester for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 32
- Avg. residents/day
- 15
- Ownership
- Non profit - Corporation
- Part of a chain
- Independent
- Continuing care
- Yes — multiple care levels
- CMS provider #
- 245282
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $10,640–$14,260/mo (median $12,080) | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $2,200–$7,990/mo (median $5,360) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 7.99
- National avg ≈ 3.9
- RN hrs / resident / day
- 3.57
- National avg ≈ 0.75
- Nursing staff turnover
- 54.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 0
- Federal fines
- 1 ($8,824)
- Total penalties
- 1
- Last standard survey
- 2025-12-31
- Sprinkler system
- Yes
- Resident & family council
- Both
What inspectors found
The most recent findings from federal health inspections (9 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2024-10-16Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-10-16Severity D — potential for harmInfection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
2024-08-29Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2024-08-29Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2024-08-29Severity C — minimalFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2024-02-12Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-11-16Severity D — potential for harmResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2023-11-16Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-02-12 | Fine | $8,824 |
Services & amenities
- ✓ Continuing care community (multiple care levels on one campus)
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
211 Northwest Second Street, Rochester, MN
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Charter House INC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Charter House INC
How much does Charter House INC cost?
Charter House INC does not publish exact rates. Comparable skilled nursing in the Rochester, MN area typically runs $10,640–$14,260 per month (median $12,080, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Charter House INC's Medicare rating?
Medicare (CMS) rates Charter House INC 5 out of 5 stars overall, including 5/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Charter House INC?
Staff provide about 7.99 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 54.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Charter House INC?
Charter House INC has 9 health citations on its recent federal inspection record (last standard survey: 2025-12-31). The full citation-by-citation detail, with severity levels, is published on this page.
Does Charter House INC have availability?
Typically 46% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Charter House INC offer?
Charter House INC in Rochester, MN offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 32 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Rochester.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Charter House INC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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