Skilled NursingCMS verified

Charming Lakes Rehab

2020 W Lake Parker Dr, Lakeland, FL 33805 · Polk County

Founded on a tradition of health care excellence, Charming Lakes Rehabilitation & Care Center brings a unique combination of the highest quality of health care services and technological innovation. Our experienced, dedicated and compassionate facility staff ensures that the needs of each and every resident are sa…

1.0CMS overall rating(863) 682-7580 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 94% full (113 of 120 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Charming Lakes Rehab is a for-profit skilled nursing facility in Lakeland, FL, with 120 certified beds and an average of about 113 residents per day. It operates as part of the Excelsior Care Group network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 4/5 on quality measures.

Staff provide about 3.53 total nurse hours per resident each day (0.52 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 67.7%, higher than the ~52% national average. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey, and 1 federal fine totaling $77,880 in the recent record.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.53 hrs/resident/day)
•High staff turnover (67.7%)
•12 deficiencies at last survey
•$77,880 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Lakeland options — our advisors can help you compare.

At a glance

Certified beds: 120
Avg. residents/day: 113
Ownership: For profit - Limited Liability company
Part of a chain: Excelsior Care Group
Continuing care: No
CMS provider #: 105693

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,220–$11,950/mo (median $10,290)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Lakeland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Charming Lakes Rehab →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.53; National avg ≈ 3.9
RN hrs / resident / day: 0.52; National avg ≈ 0.75
Nursing staff turnover: 67.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 12
Federal fines: 1 ($77,880)
Total penalties: 1
Last standard survey: 2025-08-21
Sprinkler system: Yes
Resident & family council: Both

What inspectors found

The most recent findings from federal health inspections (37 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-08-21Severity G — actual harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-08-21Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2025-08-21Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-08-21Severity D — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-08-21Severity D — potential for harmPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2025-08-21Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-08-07	Fine	$77,880

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Concierge services

Location

2020 W Lake Parker Dr, Lakeland, FL

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.9

64 reviews →

Verified family reviews

No verified family reviews yet for Charming Lakes Rehab.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Charming Lakes Rehab

How much does Charming Lakes Rehab cost?

Charming Lakes Rehab does not publish exact rates. Comparable skilled nursing in the Lakeland, FL area typically runs $9,220–$11,950 per month (median $10,290, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Charming Lakes Rehab's Medicare rating?

Medicare (CMS) rates Charming Lakes Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Charming Lakes Rehab?

Staff provide about 3.53 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 67.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Charming Lakes Rehab?

Charming Lakes Rehab has 37 health citations on its recent federal inspection record (last standard survey: 2025-08-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Charming Lakes Rehab have availability?

Typically 94% full (113 of 120 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Charming Lakes Rehab offer?

Charming Lakes Rehab in Lakeland, FL offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Lakeland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Charming Lakes Rehab — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.