Brookestone of Papillion
Scout 97Papillion, NE · 110 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Papillion's top-rated skilled nursing communities.
Est. $8,120–$11,260/mo
View full evaluation →Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified
Chapters Living of Council Bluffs
3000 Risen Son Blvd, Council Bluffs, IA 51503 · Pottawattamie County
The Next Chapter To Your Story Starts Here
3
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 23% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Chapters Living of Council Bluffs is a for-profit skilled nursing facility in Council Bluffs, IA, with 102 certified beds and an average of about 24 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.
On the safety record, CMS notes 57 health deficiencies at its most recent standard survey, and 1 federal fine totaling $163,800 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •57 deficiencies at last survey
- •$163,800 in federal fines
- •In the CMS Special Focus Facility program
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Council Bluffs options — our advisors can help you compare.
At a glance
- Certified beds
- 102
- Avg. residents/day
- 24
- Ownership
- For profit - Corporation
- Part of a chain
- Independent
- Continuing care
- Yes — multiple care levels
- CMS provider #
- 165466
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,120–$11,260/mo (median $9,400) | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $3,180–$7,600/mo (median $5,220) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Omaha prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 57
- Federal fines
- 1 ($163,800)
- Total penalties
- 1
- Last standard survey
- 2026-01-30
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (68 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-01-30Severity K — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2026-01-30Severity F — potential for harmAdministration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
2026-01-30Severity F — potential for harmAdministration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
2026-01-30Severity F — potential for harmAdministration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
2026-01-30Severity F — potential for harmAdministration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
2026-01-30Severity F — potential for harmInfection Control Deficiencies
Implement a program that monitors antibiotic use.
2026-01-30Severity F — potential for harmInfection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
2026-01-30Severity F — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2026-01-30 | Fine | $163,800 |
Services & amenities
- ✓ Continuing care community (multiple care levels on one campus)
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Memory care
- ✓ Restaurant-style dining
- ✓ Daily activities & events
Location
3000 Risen Son Blvd, Council Bluffs, IA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Chapters Living of Council Bluffs.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Chapters Living of Council Bluffs
How much does Chapters Living of Council Bluffs cost?
Chapters Living of Council Bluffs does not publish exact rates. Comparable skilled nursing in the Council Bluffs, IA area typically runs $8,120–$11,260 per month (median $9,400, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Chapters Living of Council Bluffs's Medicare rating?
Medicare (CMS) rates Chapters Living of Council Bluffs 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
What did inspectors find at Chapters Living of Council Bluffs?
Chapters Living of Council Bluffs has 68 health citations on its recent federal inspection record (last standard survey: 2026-01-30). The full citation-by-citation detail, with severity levels, is published on this page.
Does Chapters Living of Council Bluffs have availability?
Typically 23% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Chapters Living of Council Bluffs offer?
Chapters Living of Council Bluffs in Council Bluffs, IA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 102 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Omaha.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Chapters Living of Council Bluffs — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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