Bay City, MI · 126 beds
4.0CMS rating
Skilled Nursing● Fills quickly
A highly rated skilled nursing and rehab community in Bay City.
Est. $9,660–$12,170/mo
View full evaluation →Skilled NursingCMS verified
Caretel Inns of Tri-Cities
6700 Westside Saginaw Road, Bay City, MI 48706 · Bay County
31
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 93% full (56 of 60 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Caretel Inns of Tri-Cities is a for-profit skilled nursing facility in Bay City, MI, with 60 certified beds and an average of about 56 residents per day. It operates as part of the Symphony Care Network network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.
Staff provide about 3.92 total nurse hours per resident each day (0.69 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 65.3%, higher than the ~52% national average. On the safety record, CMS notes 17 health deficiencies at its most recent standard survey, and 4 federal fines totaling $222,512 in the recent record.
Strengths
- ✓Above-average nurse staffing (3.92 hrs/resident/day)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •High staff turnover (65.3%)
- •17 deficiencies at last survey
- •$222,512 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Bay City options — our advisors can help you compare.
At a glance
- Certified beds
- 60
- Avg. residents/day
- 56
- Ownership
- For profit - Corporation
- Part of a chain
- Symphony Care Network
- Continuing care
- No
- CMS provider #
- 235635
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $9,660–$12,170/mo (median $10,620) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Bay City prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.92
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.69
- National avg ≈ 0.75
- Nursing staff turnover
- 65.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 17
- Federal fines
- 4 ($222,512)
- Total penalties
- 6
- Last standard survey
- 2025-08-07
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (42 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-12-18Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
2025-12-18Severity D — potential for harmFrom a complaintNursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
2025-08-07Severity F — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
2025-08-07Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-08-07Severity F — potential for harmEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2025-08-07Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-08-07Severity E — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-08-07Severity E — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-07-24 | Fine | $54,100 |
| 2025-07-24 | Payment denial | — |
| 2025-05-08 | Fine | $38,961 |
| 2024-02-14 | Fine | $41,723 |
| 2023-07-21 | Fine | $87,728 |
| 2023-07-21 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Respite / short-term stays
- ✓ Gardens / walking paths
- ✓ Library
- ✓ 24-hour staff
Location
6700 Westside Saginaw Road, Bay City, MI
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Caretel Inns of Tri-Cities.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Caretel Inns of Tri-Cities
How much does Caretel Inns of Tri-Cities cost?
Caretel Inns of Tri-Cities does not publish exact rates. Comparable skilled nursing in the Bay City, MI area typically runs $9,660–$12,170 per month (median $10,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Caretel Inns of Tri-Cities's Medicare rating?
Medicare (CMS) rates Caretel Inns of Tri-Cities 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
How is the staffing at Caretel Inns of Tri-Cities?
Staff provide about 3.92 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 65.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Caretel Inns of Tri-Cities?
Caretel Inns of Tri-Cities has 42 health citations on its recent federal inspection record (last standard survey: 2025-08-07). The full citation-by-citation detail, with severity levels, is published on this page.
Does Caretel Inns of Tri-Cities have availability?
Typically 93% full (56 of 60 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Caretel Inns of Tri-Cities offer?
Caretel Inns of Tri-Cities in Bay City, MI offers skilled nursing and is licensed for 60 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Bay City.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Caretel Inns of Tri-Cities — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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