Skilled NursingCMS verified

Care Haven Center

2720 Charles Town Road, Martinsburg, WV 25401 · Berkeley County

Care Haven Center, a Genesis HealthCare facility located at 2720 Charles Town Road, Martinsburg, WV 25405, specializing in ShortStay care, LongTerm care, and .

5.0CMS overall rating(304) 263-0933 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlook● Very limited availability

Typically 98% full (67 of 68 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Martinsburg's top-rated skilled nursing communities

Care Haven Center is a for-profit skilled nursing facility in Martinsburg, WV, with 68 certified beds and an average of about 67 residents per day. It operates as part of the Genesis Healthcare network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.23 total nurse hours per resident each day (0.80 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 42.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.23 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Martinsburg for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 68
Avg. residents/day: 67
Ownership: For profit - Corporation
Part of a chain: Genesis Healthcare
Continuing care: No
CMS provider #: 515178

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$10,660–$14,260/mo (median $12,090)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Hagerstown prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Care Haven Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.23; National avg ≈ 3.9
RN hrs / resident / day: 0.80; National avg ≈ 0.75
Nursing staff turnover: 42.9%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 6
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-01-21
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (28 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-21Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-01-21Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2026-01-21Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2026-01-21Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-01-21Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-01-21Severity D — potential for harmNutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

2024-09-06Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-09-06Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-trad…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Gardens / walking paths
✓ Private rooms available

Location

2720 Charles Town Road, Martinsburg, WV

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Care Haven Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Care Haven Center

How much does Care Haven Center cost?

Care Haven Center does not publish exact rates. Comparable skilled nursing in the Martinsburg, WV area typically runs $10,660–$14,260 per month (median $12,090, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Care Haven Center's Medicare rating?

Medicare (CMS) rates Care Haven Center 5 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Care Haven Center?

Staff provide about 3.23 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 42.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Care Haven Center?

Care Haven Center has 28 health citations on its recent federal inspection record (last standard survey: 2026-01-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Care Haven Center have availability?

Typically 98% full (67 of 68 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Care Haven Center offer?

Care Haven Center in Martinsburg, WV offers skilled nursing and is licensed for 68 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Hagerstown.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Care Haven Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.