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Skilled NursingCMS verified

Biltmore Haven Nursing and Rehabilitation

3864 Sweeten Creek Road, Arden, NC 28704 · Buncombe County

We understand that the aging process is not a destination, but a journey — one that deserves to be lived with joy, purpose, and grace. Through innovation, compassion, and a deep commitment to every individual we serve, we are transforming the experience of aging, one life at a time. Whether it’s through customized car…

1.0CMS overall rating(828) 681-0904Visit website ↗
5
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Biltmore Haven Nursing and Rehabilitation photo 1Biltmore Haven Nursing and Rehabilitation photo 2

Photos via google places, facility website.

Availability outlookModerate availability

Typically 75% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Biltmore Haven Nursing and Rehabilitation is a for-profit skilled nursing facility in Arden, NC, with 100 certified beds and an average of about 75 residents per day. It operates as part of the Avardis Health network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 2/5 on quality measures.

Staff provide about 3.07 total nurse hours per resident each day (0.65 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 69.6%, higher than the ~52% national average. On the safety record, CMS notes 17 health deficiencies at its most recent standard survey, and 1 federal fine totaling $162,364 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.07 hrs/resident/day)
  • High staff turnover (69.6%)
  • 17 deficiencies at last survey
  • $162,364 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Arden options — our advisors can help you compare.

At a glance

Certified beds
100
Avg. residents/day
75
Ownership
For profit - Limited Liability company
Part of a chain
Avardis Health
Continuing care
No
CMS provider #
345477

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,570–$11,120/mo (median $9,570)Local market estimate

2024–2026 published survey medians, state median adjusted to local Asheville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Biltmore Haven Nursing and Rehabilitation

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.07
National avg ≈ 3.9
RN hrs / resident / day
0.65
National avg ≈ 0.75
Nursing staff turnover
69.6%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
17
Federal fines
1 ($162,364)
Total penalties
2
Last standard survey
2025-05-01
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (48 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-05-01Severity F — potential for harmAdministration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

2025-05-01Severity E — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-05-01Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2025-05-01Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-05-01Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2025-05-01Severity D — potential for harmResident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

2025-05-01Severity D — potential for harmResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

2025-05-01Severity D — potential for harmResident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2023-12-28Fine$162,364
2023-12-28Payment denial

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Daily activities & events

Location

3864 Sweeten Creek Road, Arden, NC

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Biltmore Haven Nursing and Rehabilitation.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Biltmore Haven Nursing and Rehabilitation

How much does Biltmore Haven Nursing and Rehabilitation cost?

Biltmore Haven Nursing and Rehabilitation does not publish exact rates. Comparable skilled nursing in the Arden, NC area typically runs $8,570–$11,120 per month (median $9,570, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Biltmore Haven Nursing and Rehabilitation's Medicare rating?

Medicare (CMS) rates Biltmore Haven Nursing and Rehabilitation 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Biltmore Haven Nursing and Rehabilitation?

Staff provide about 3.07 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 69.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Biltmore Haven Nursing and Rehabilitation?

Biltmore Haven Nursing and Rehabilitation has 48 health citations on its recent federal inspection record (last standard survey: 2025-05-01). The full citation-by-citation detail, with severity levels, is published on this page.

Does Biltmore Haven Nursing and Rehabilitation have availability?

Typically 75% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Biltmore Haven Nursing and Rehabilitation offer?

Biltmore Haven Nursing and Rehabilitation in Arden, NC offers skilled nursing and is licensed for 100 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Asheville.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Biltmore Haven Nursing and Rehabilitation — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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