Skilled NursingCMS verified

Ashford Hall

2021 Shoaf Dr, Irving, TX 75061 · Dallas County

Ashford Hall is the only Facility in Irving with an Onsite Dialysis Suite We believe all dialysis patients should be able to receive dialysis treatment in an environment that reduces the concerns and stress associated with the management of kidney disease. Read More Use video controls to turn

1.0CMS overall rating(972) 579-1919 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 57% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Ashford Hall is a for-profit skilled nursing facility in Irving, TX, with 206 certified beds and an average of about 117 residents per day.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 1/5 on quality measures.

Staff provide about 3.86 total nurse hours per resident each day (0.74 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 78.8%, higher than the ~52% national average. On the safety record, CMS notes 9 health deficiencies at its most recent standard survey, and 4 federal fines totaling $301,255 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.86 hrs/resident/day)
•High staff turnover (78.8%)
•$301,255 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Irving options — our advisors can help you compare.

At a glance

Certified beds: 206
Avg. residents/day: 117
Ownership: For profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 455748

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$5,530–$8,280/mo (median $6,680)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Dallas prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Ashford Hall →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.86; National avg ≈ 3.9
RN hrs / resident / day: 0.74; National avg ≈ 0.75
Nursing staff turnover: 78.8%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 9
Federal fines: 4 ($301,255)
Total penalties: 4
Last standard survey: 2026-04-09
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (36 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-09Severity E — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-04-09Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-04-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2026-04-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-04-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-03-24Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-03-24Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-03-04Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2026-03-04	Fine	$15,935
2024-09-24	Fine	$6,144
2024-08-10	Fine	$22,391
2024-03-22	Fine	$256,785

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Daily activities & events

Location

2021 Shoaf Dr, Irving, TX

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

68 reviews →

Verified family reviews

No verified family reviews yet for Ashford Hall.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Ashford Hall

How much does Ashford Hall cost?

Ashford Hall does not publish exact rates. Comparable skilled nursing in the Irving, TX area typically runs $5,530–$8,280 per month (median $6,680, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Ashford Hall's Medicare rating?

Medicare (CMS) rates Ashford Hall 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.

How is the staffing at Ashford Hall?

Staff provide about 3.86 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 78.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Ashford Hall?

Ashford Hall has 36 health citations on its recent federal inspection record (last standard survey: 2026-04-09). The full citation-by-citation detail, with severity levels, is published on this page.

Does Ashford Hall have availability?

Typically 57% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Ashford Hall offer?

Ashford Hall in Irving, TX offers skilled nursing and is licensed for 206 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Dallas.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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3
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4
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