Skilled NursingCMS verified

Alliance Health at West Acres

804 Pleasant Street, Brockton, MA 02301 · Plymouth County

4.0CMS overall rating(508) 583-6000 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 86% full (119 of 138 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Brockton

Alliance Health at West Acres is a non-profit skilled nursing facility in Brockton, MA, with 138 certified beds and an average of about 119 residents per day. It operates as part of the Alliance Health & Human Services network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 2/5 on staffing, 3/5 on quality measures.

Staff provide about 3.59 total nurse hours per resident each day (0.29 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 29%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey.

Strengths

✓Strong health-inspection rating
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.59 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Brockton for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 138
Avg. residents/day: 119
Ownership: Non profit - Corporation
Part of a chain: Alliance Health & Human Services
Continuing care: No
CMS provider #: 225259

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$14,050–$17,500/mo (median $15,350)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Boston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Alliance Health at West Acres →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.59; National avg ≈ 3.9
RN hrs / resident / day: 0.29; National avg ≈ 0.75
Nursing staff turnover: 29%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 4
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-09-19
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (16 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-09-19Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2025-09-19Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-09-19Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-09-19Severity D — potential for harmAdministration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

2024-08-29Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-08-29Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2023-07-27Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-07-27Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Daily activities & events
✓ Library
✓ 24/7 staff

Location

804 Pleasant Street, Brockton, MA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.8

48 reviews →

Verified family reviews

No verified family reviews yet for Alliance Health at West Acres.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Alliance Health at West Acres

How much does Alliance Health at West Acres cost?

Alliance Health at West Acres does not publish exact rates. Comparable skilled nursing in the Brockton, MA area typically runs $14,050–$17,500 per month (median $15,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Alliance Health at West Acres's Medicare rating?

Medicare (CMS) rates Alliance Health at West Acres 4 out of 5 stars overall, including 4/5 for health inspections, 2/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Alliance Health at West Acres?

Staff provide about 3.59 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 29% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Alliance Health at West Acres?

Alliance Health at West Acres has 16 health citations on its recent federal inspection record (last standard survey: 2025-09-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Alliance Health at West Acres have availability?

Typically 86% full (119 of 138 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Alliance Health at West Acres offer?

Alliance Health at West Acres in Brockton, MA offers skilled nursing and is licensed for 138 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Boston.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Alliance Health at West Acres — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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