NHC Healthcare, Kingsport
Scout 91Kingsport, TN · 90 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Kingsport's top-rated skilled nursing communities.
Est. $8,160–$10,200/mo
View full evaluation →Skilled NursingCMS verified
Orchard View Post-Acute and Rehabilitation Center
2035 E Stonebrook Place, Kingsport, TN 37660 · Sullivan County
23
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 45% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Kingsport
Orchard View Post-Acute and Rehabilitation Center is a for-profit skilled nursing facility in Kingsport, TN, with 180 certified beds and an average of about 81 residents per day. It operates as part of the Plainview Healthcare Partners network.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 2/5 on staffing, 2/5 on quality measures.
Staff provide about 3.80 total nurse hours per resident each day (0.44 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 72.5%, higher than the ~52% national average. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey, and 3 federal fines totaling $94,905 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.80 hrs/resident/day)
- •High staff turnover (72.5%)
- •$94,905 in federal fines
- •CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Kingsport options — our advisors can help you compare.
At a glance
- Certified beds
- 180
- Avg. residents/day
- 81
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Plainview Healthcare Partners
- Continuing care
- No
- CMS provider #
- 445174
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,160–$10,200/mo (median $8,930) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Kingsport prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.80
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.44
- National avg ≈ 0.75
- Nursing staff turnover
- 72.5%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 7
- Federal fines
- 3 ($94,905)
- Total penalties
- 5
- Last standard survey
- 2025-01-08
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (19 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-01-08Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-01-08Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-01-08Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
2025-01-08Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
2025-01-08Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2025-01-08Severity D — potential for harmFrom a complaintAdministration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
2025-01-08Severity D — potential for harmFrom a complaintInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-07-18Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-08 | Fine | $44,702 |
| 2025-01-08 | Payment denial | — |
| 2024-05-10 | Fine | $12,529 |
| 2024-05-10 | Fine | $37,674 |
| 2024-05-10 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
Location
2035 E Stonebrook Place, Kingsport, TN
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Orchard View Post-Acute and Rehabilitation Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Orchard View Post-Acute and Rehabilitation Center
How much does Orchard View Post-Acute and Rehabilitation Center cost?
Orchard View Post-Acute and Rehabilitation Center does not publish exact rates. Comparable skilled nursing in the Kingsport, TN area typically runs $8,160–$10,200 per month (median $8,930, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Orchard View Post-Acute and Rehabilitation Center's Medicare rating?
Medicare (CMS) rates Orchard View Post-Acute and Rehabilitation Center 2 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Orchard View Post-Acute and Rehabilitation Center?
Staff provide about 3.80 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 72.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Orchard View Post-Acute and Rehabilitation Center?
Orchard View Post-Acute and Rehabilitation Center has 19 health citations on its recent federal inspection record (last standard survey: 2025-01-08). The full citation-by-citation detail, with severity levels, is published on this page.
Does Orchard View Post-Acute and Rehabilitation Center have availability?
Typically 45% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Orchard View Post-Acute and Rehabilitation Center offer?
Orchard View Post-Acute and Rehabilitation Center in Kingsport, TN offers skilled nursing and is licensed for 180 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Kingsport.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Orchard View Post-Acute and Rehabilitation Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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