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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Encore at Windsor Hills

1212 Foulk Road, Wilmington, DE 19803 · New Castle County

A welcoming senior living community in Wilmington, DE offering flexible care, engaging lifestyles, and a place that truly feels like home.

5.0CMS overall rating(302) 478-4296Visit website ↗
97
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Encore at Windsor Hills photo 1Encore at Windsor Hills photo 2Encore at Windsor Hills photo 3Encore at Windsor Hills photo 4Encore at Windsor Hills photo 5Encore at Windsor Hills photo 6Encore at Windsor Hills photo 7Encore at Windsor Hills photo 8Encore at Windsor Hills photo 9

Photos via google places, facility website.

Availability outlookFills quickly

Typically 93% full (43 of 46 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Wilmington's top-rated skilled nursing communities

Encore at Windsor Hills is a for-profit skilled nursing facility in Wilmington, DE, with 46 certified beds and an average of about 43 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.

Staff provide about 4.38 total nurse hours per resident each day (1.03 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 11.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey, and 1 federal fine totaling $13,544 in the recent record.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (4.38 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Wilmington for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
46
Avg. residents/day
43
Ownership
For profit - Corporation
Part of a chain
Independent
Continuing care
Yes — multiple care levels
CMS provider #
085060

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$13,830–$16,830/mo (median $14,930)Local market estimate
Continuing Care (CCRC / Life Plan)$3,890–$9,050/mo (median $8,790)Local market estimate

2024–2026 published survey medians, state median adjusted to local Wilmington prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Encore at Windsor Hills

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.38
National avg ≈ 3.9
RN hrs / resident / day
1.03
National avg ≈ 0.75
Nursing staff turnover
11.6%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
2
Federal fines
1 ($13,544)
Total penalties
1
Last standard survey
2025-03-21
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (21 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-03-21Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2025-03-21Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-02-26Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-02-26Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-02-26Severity D — potential for harmResident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2024-02-26Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2024-02-26Severity D — potential for harmNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-02-26Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2024-02-26Fine$13,544

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Pet friendly
  • Restaurant-style dining
  • Daily activities & events
  • Library

Location

1212 Foulk Road, Wilmington, DE

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Encore at Windsor Hills.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Encore at Windsor Hills

How much does Encore at Windsor Hills cost?

Encore at Windsor Hills does not publish exact rates. Comparable skilled nursing in the Wilmington, DE area typically runs $13,830–$16,830 per month (median $14,930, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Encore at Windsor Hills's Medicare rating?

Medicare (CMS) rates Encore at Windsor Hills 5 out of 5 stars overall, including 5/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Encore at Windsor Hills?

Staff provide about 4.38 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 11.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Encore at Windsor Hills?

Encore at Windsor Hills has 21 health citations on its recent federal inspection record (last standard survey: 2025-03-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does Encore at Windsor Hills have availability?

Typically 93% full (43 of 46 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Encore at Windsor Hills offer?

Encore at Windsor Hills in Wilmington, DE offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 46 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Wilmington.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Encore at Windsor Hills — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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